Djan Magbanua
Soul Origin to launch 35 coffee-focused rebranded restaurants by 2025
Soul Origin to launch 35 coffee-focused rebranded restaurants by 2025
The new design was the result of two years of research and customer feedback.
OOSHMAN rebrands to stand out in crowded market
The Sydney-based modern Lebanese chain found itself lost in a sea of similarly named restaurants.
Meet Ollie, Oliver’s AI drive-thru Aussie assistant
There are already plans to take it to the restaurant chain’s self-service kiosks.
Five Guys eyes Sydney and Melbourne as a springboard for national expansion
The burger chain currently has four restaurants including a second Melbourne location.
Consumers are ready but human oversight remains key for AI—KPMG partner
Fast-food businesses are racing to get AI services right but accuracy remains a challenge.
A peek inside KFC Australia’s voice AI drive-thru technology
KFC plans to commit to more sites depending on its evaluation.
Inside The Coffee Club’s triple concept rollout
The brand recently announced that it had changed its coffee blend after over 35 years.
What’s driving growth and innovation in Australia’s QSR industry?
Emma Pitfield, consulting partner at KPMG shares her thoughts on the evolving landscape.
Carlos Antonius plots Chatime’s next moves
Chatime’s CEO outlines the key growth areas he has identified.
Why Baskin-Robbins is in the business of selling experience
By focusing on experience, the brand saw six years of same-store sales growth.
Narrowing price gap could give fast-casual an edge over fast-food—analyst
Simon-Kucher partners advise fast-food should re-establish value to the customer.
RFG CEO predicts value as the next frontier for Australian QSRs
Growth in foodservice was solely driven by an increase in average eater cheques.
Jay Lim shares how innovation and AI fuel GOPIZZA’s growth
The brand utilises AI to streamline backend operations.
Why Gotcha Fresh Tea has an in-house design team
The brand hopes to reach 100 locations in Australia by 2027.
Here’s how Boxx Brands plans to take Cinnabon to new heights in WA
For one thing, coffee will be a big focus for the brand in the region.
Is it time for a tech renaissance in drive-thrus?
70% of fast food sales in the US comes through drive-thrus
What’s driving Bakers Delight’s consistent growth?
The brand has seen compound growth of more than 30% since 2020.
Commentary
How QSR growth starts with 'Intelligent Influence'