Djan Magbanua
Subway launches 17 new sandwiches to address order fatigue
Subway launches 17 new sandwiches to address order fatigue
The new menu offers pre-made choices whilst keeping Subway’s customisation option intact.
QSR customers have more money but demand more
People want to eat what they want to eat when they want to eat it.
Digitalisation key to preserving customer loyalty
Addressing gaps in brand consistency can strengthen customer loyalty.
QSRs battle for prime drive-thru areas
More chains access customer data, including delivery locations, through their own apps.
Meet the new CEO of Mad Mex
Cameron Fincher was previously the COO of KFC South Pacific.
Gong cha rides ‘blind box’ craze with POP MART tie-up
The tea company is targeting Gen Alphas by creating social media buzz.
Carl's Jr eyes Aussie expansion after master franchise setback
The brand has five new restaurants set to open in the next 18 months.
Lord of the Fries founders say farewell to the brand
Scott Raggat is appointed as CEO, and Mark's brother Sam Koronczyk will be the Chief Operating Officer.
Sushi Izu goes solo
Australia’s biggest sushi retailer will open its first suburban store outside Woolworths this month.
El Jannah to shake up ‘stagnant’ breakfast market
The Aussie fast-food chain is banking on its Lebanese heritage to offer something better.
Mr. Charlie’s is more than just a ‘vegan McDonald’s’
The plant-based fast-food chain promises that its food tastes as good as meat.
Hungry Jack’s, Macca’s vying for Aussies’ morning dollars, analyst says
Restaurants with competitive prices and a drive-thru service will get an advantage.
Soul Origin to launch 35 coffee-focused rebranded restaurants by 2025
The new design was the result of two years of research and customer feedback.
OOSHMAN rebrands to stand out in crowded market
The Sydney-based modern Lebanese chain found itself lost in a sea of similarly named restaurants.
Meet Ollie, Oliver’s AI drive-thru Aussie assistant
There are already plans to take it to the restaurant chain’s self-service kiosks.
Five Guys eyes Sydney and Melbourne as a springboard for national expansion
The burger chain currently has four restaurants including a second Melbourne location.
Consumers are ready but human oversight remains key for AI—KPMG partner
Fast-food businesses are racing to get AI services right but accuracy remains a challenge.
Commentary
The ‘three order’ rule that could transform your retention strategy