,Australia

Restaurants less confident about hospo’s future: survey

Concerns with the nationwide vaccine rollout remain as restaurants face a “bumpy” recovery.

Restaurants are becoming less confident about the future of the hospitality sector, Deliveroo’s latest HospoVitality Index Report revealed, amidst various lockdowns being implemented to curb the spread of COVID-19.

Restaurant sector confidence declined from a +42 score in January 2021 to +25 at present, with 46% or less than half of restaurants feeling positive about the future of the hospitality sector in Australia, down from 59% at the start of the year. 

A fifth of restaurants (21%) feel negative about the future of the sector (21%) but 57% say they are positive about their prospects a year from now.

58% say they feel “some level of concern” about delays in the national vaccination rollout may impact their business and 53% say they are to some degree concerned by “the idea of serving unvaccinated customers.”

Virtually six in ten restaurants (59%) say the availability of staff is the greatest challenge they face, 20-point rise, since the start of the year.

The survey, conducted by YouGov and commissioned by Deliveroo, also saw 61% of restaurants and 71% of takeaway businesses saying that food delivery will “play an even larger part of their business” after COVID-19.

Restaurant owners added they would like government support in the relaxation of border restrictions for skilled foreign workers (51%), support for businesses to offer training and apprenticeships (49%) and greater incentives for young people to undertake skills training (37%). 

The survey was conducted prior to the current lockdowns in Sydney, Adelaide and Melbourne and had more than 500 restaurant owners across Australia as respondents.

“This year has been a rollercoaster for the hospitality industry and a clear reminder that the pandemic and its repercussions are far from over. Central to the sector’s recovery is the success of Australia’s  vaccine rollout if we are to continue to avoid snap lock downs and to eventually open up Australia’s borders,” Deliveroo Australia CEO Ed McManus said in a statement.

Join QSR Media Australia community
Since you're here...

...there are many ways you can work with us to advertise your company and connect to your customers. Our team can help you dight and create an advertising campaign, in print and digital, on this website and in print magazine.

We can also organize a real life or digital event for you and find thought leader speakers as well as industry leaders, who could be your potential partners, to join the event. We also run some awards programmes which give you an opportunity to be recognized for your achievements during the year and you can join this as a participant or a sponsor.

Let us help you drive your business forward with a good partnership!

The “combined” concept features the operator’s PappaRich, NeNe Chicken, Hokkaido Baked Cheese Tart and Kurimu brands.
This reliable equipment makes pebble ice – a midpoint between fast-ice and the classic flake ice. 
The sandwich chain sold almost 357,900 additional cookies in 2021 compared to 2020.
Adopting data-backed solutions can spell the difference between savings and losses.
Last December, the brand teamed up with Budgy Smuggler to create Footlong and Six-Inch swimwear.
The unmanned store chain, located in Wirye New Town, is selling about 120 kinds of products.
Founded in 2017, it already has a presence in ten countries, including the US, UK and Australia.
This was inspired by tennis player Ash Barty, who coined the feed the "unofficial dish" of the Aussie Open.
The initiative comes as Aussies increasingly search for the single-use items.
The fast food chain first tested the Beyond Meat product in August 2019.
The range is available from $55 exclusively at Budgy Smuggler stores and online.
The chain initially had a pop up in the town early last year.