, Australia

Grill’d expands partnership with Adyen

The group plans to leverage Adyen’s reach to support its international ambitions.

Grill’d has expanded its partnership with global payments platform Adyen.

The two companies have been in partnership for four years, with Grill’d tapping Adyen to consolidate its payment methods. Currently, Adyen processes all online transactions for Grill’d, across its table ordering (QR Codes), in-app, website, and most recently donations with Adyen Giving; helping Grill’d expand its much loved ‘Local Matters’ community initiative from in-store to online.

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According to Anna Pearce, Head of Digital and Loyalty at Grill’d, Adyen providing its payment solutions, will help Grill’d’s international ambition.

“We’ve seen authentication rates consistently above 94% month-on-month, the smooth transition to at-table-ordering via QR code and ongoing use of that service, as well as data and insights across all transacting channels. Ultimately, we want to make payments as seamless as possible for our Grill'd guests and Relish members to pay securely, and to have an option for everybody which Adyen has unlocked for us. From online delivery, and pick-up to ordering-at-table within our 160 Restaurants, Adyen is a one-stop-shop for all payment methods, which means we can offer our guests preferred payment methods, no matter how they're ordering with us,” Anna Pearce, Head of Digital and Loyalty at Grill’d said.

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