Pizza Hut responds to Fair Work Ombudsman

Find out what CEO Lisa Ransom said in her statement.

The statement reads:

Pizza Pan Group has been the master franchisee of Pizza Hut in Australia since September 2016 and takes its responsibilities to ensure Franchisees understand their obligations as employers very seriously.

Yesterday we were informed by the Fair Work Ombudsman, Natalie James, of a compliance issue relating to her 2015 audit.

Pizza Pan Group is committed to working actively with its Franchisees, employees and the regulator to ensure all workplace processes and procedures are compliant and best practice.

Pizza Pan Group denies that it has so far failed to appropriately engage with the Fair Work Ombudsman in matters of this kind. The issue detailed in the FWO press release relates to activity in 2015.

We have met with Fair Work on several occasions and requested further information on any breaches or activity they may have identified in this 2015 audit, but are yet to receive anything of this nature from them.

Since undertaking the new ownership of Pizza Hut from previous owners Yum! Restaurants in September 2016, the new Pizza Hut team has put in place many additional measures to ensure that all Franchisees fully understand their obligations as employers including:

• A 24-hour hotline for all employees and the Franchisees
• Access to a third-party payroll provider
• Retraining on workplace employer obligations
• And many additional internal controls

Now that Pizza Hut is aware of this situation we are working with this Franchisee to rectify any concerns raised in the audit. We also look forward to an open and proactive channel of communication with the Fair Work Ombudsman.

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