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FRANCHISING | Staff Reporter, Australia

Noodle Box receives award for its training and communications platform

Presented by the National Retailers Association (NRA).

Noodle U was awarded the Innovation Award for its bespoke nature, its delivery and its accessibility, according to the brand.

The platform is a user-friendly, game-styled online environment that encourages the team member to better their score and their abilities. One of the specific activities within Noodle U is Build-a-Box. Calling upon the principles of gameification, Build-a-Box represents an important development in training and educating team members as well as franchise partners.

“We were very delighted to have picked up this prestigious Award for our training and communications platform Noodle U,” said Ian Martin, CEO of Noodle Box. “At Noodle Box we firmly believe in the importance of consistent and high quality training for our franchise partners and their teams, as this is what is at the heart of truly delivering our guests a consistent “Noodle Box” experience each and every time. Nothing makes better business sense than investing in your people, and this is one of our core strategic pillars of activity. Noodle U helps us achieve a high quality of consistent learning and skills development, but doing it through the use of new technologies and gameification.”

One of the core components of the online training is assisting team members how to correctly and efficiently select the right combinations of fresh ingredients, sauces, implements and cooking time. Over 95% of team members have completed both modules of the Build-a-Box training course since its launch late 2013.

The development of the tools was done in conjunction with Olive Media, a global company specialising in the development of training materials for the online environment.

“We’ve seen very positive outcomes since the introduction of Noodle U, and Build-a-Box,” said Leanne Morrison, Noodle Box National Training Manager. “The induction of new team members and Franchise Partners as well as the refresh of knowledge for Noodle Box veterans has had some very positive already for the business. Since the introduction of the training, Noodle Box Mystery Shopping results have had the highest ever results recorded.”

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