FOOD SERVICES | Staff Reporter, Australia

Weekly Global News Wrap: AI communication robot to launch in Seattle restaurant; Tim Hortons reveals Welcome Image overhaul; In-N-Out Burger sues CEO poser

Here is a summary of the most interesting QSR news stories of the week from around the world.

The new owner of Buffalo Wild Wings is axing more than 130 jobs at its former Golden Valley headquarters following the chain's recent acquisition by Arby's Restaurant Group Inc. According to Minneapolis/St. Paul Business Journal, Inspire Brands chief people officer Melissa Strait wrote to the Minnesota Department of Employment and Economic Development and notified them that 132 employees in their headquarters are subject for termination. Read more here.

Saucony released its Dunkin Donuts-themed model of its Kinvara 9 running shoe to celebrate the city of Boston a couple of weeks ahead of the 2018 Boston Marathon. Fast Company reported that the city’s ties with Dunkin are well known, and here runners get the brand’s colors and some sprinkles on their runners. Read more here.

The operator the popular Santouka Ramen chain in the U.S. plans to launch the latest version of their Japan-made AI robot. Plenty USA, Inc. announced that the newest version of SOTA will be at JUNKICHI, a robatayaki izakaya restaurant in Seattle's Capitol Hill neighborhood scheduled to open on April 15, 2018. SOTA will be placed atop tables and was developed to be able to recognize faces, help customers, and make sure communication with the servers goes smoothly. Read more here.

Tim Hortons revitalised its restaurant design to provide guests with a modernised restaurant experience. The new Welcome Image is a part of Tim Hortons' focus on always striving to improve the guest experience, through a more contemporary Restaurant environment, premium quality coffee and food, and new creative ways to connect with guests. It will invest C$700 million to bring the Welcome Image to a majority of Canadian Tim Hortons Restaurants over the next four years. Read more here.

The California-based fast food chain In-N-Out Burger filed a restraining order in Los Angeles Superior Court against Cody Roeder, otherwise known as Trollmunchies on YouTube. According to CNET, Roeder allegedly walked into two different Southern California In-N-Out Burgers - one in Van Nuys on March 13, the other in Burbank on March 14 - posing as the popular fast food chain's CEO. Read more here.

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