How Muzz Buzz guarantees 90 second drive through service

We understand that when your business is looking at investing in new cooking equipment, it's always good to know how other kitchens are faring with it. This can give you the confidence to invest in new equipment that can bring long term benefits to your business as well as your bottom line. In our latest article, we looked at how speed ovens like the Menumaster MXP5223 can bring consistent menu results and quicker service times to your business. So now let’s look at how Australia’s largest drive through coffee chain has fared since rolling out the Menumaster MXP range of Speed Ovens.

About Muzz Buzz

Muzz Buzz is the largest drive through coffee business in Australia, catering to the motoring public with premium coffee and food choices. Three years ago, in an effort to put the premium back into their food offering, Muzz Buzz engaged Comcater to help find a solution.

Why Muzz Buzz moved to Menumaster

Working with Comcater’s team of chefs, the decision was made to roll out Menumaster MXP High Speed Convection Ovens across 50 stores nationally. With each oven pre-programmed by Muzz Buzz and Comcater, they would have the comfort in knowing that each store will produce the exact same consistency of food each and every time, no matter the location.

The results speak for themselves.

“Prior to the Menumaster MXP, we had microwaves in each store to heat muffins, Buzz Balls and croissants,” explains Muzz Buzz National Marketing Manager Elliot Woods. “Imagine the difference in product quality between a croissant prepared in a microwave and one toasted in a convection oven. Needless to say, today our ham and cheese croissants are by far our most popular food item."

It’s not just management who saw a difference after the MXP’s were rolled out, with staff blown away with how quick, easy and consistent the ovens work.

“I would definitely recommend this product [the MXP] to any cafe around Australia,” said Muzz Buzz Corio employee Molly. “We’ve had it for a couple of years now and it’s changed the way we work. Its more efficient, time saving, money saving, you can train your staff easily, it’s just simple and great – a great investment.”

“Once we get an order of any of the food we just pop it in the oven and press a button, it’s all pre-programmed and comes out perfect every time.”

Thanks to the MXP, Muzz Buzz now proudly produces perfectly crisped, piping hot food made fresh to order in less than 90 seconds.

Don’t believe us? Check out our video where we drove through Muzz Buzz to test their 90 second service times!

 

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