Contributors

Sandi Boyden

Sandi Boyden is the Head of Market Success for Fingermark.

Sarah Patterson

Sarah Patterson is an Accredited Practicing Dietitian and Managing Director of the Nutrition Providers, a nutrition consultancy providing tailored nutrition solutions to food and nutrition businesses.

Simon Foley

Simon Foley is a product manager for Fingermark, an industry-leading digital solutions innovator enabling businesses to improve their revenue through digital customer journeys and operational efficiency.

Simon Fonteyn

Simon Fonteyn is the founder and managing director at the Leaseinfo Group, Australia’s largest online provider of retail leasing data.

Simon Plant

Simon Plant is the chief technology officer of Fingermark.

Sissel Rosengren

Sissel Rosengren is the Head of Foodservice of BIS Shrapnel Pty Ltd. Sissel has more than 20 years of experience in marketing research, industry forecasting and strategic planning in Australia, Asia, Scandinavia and the United Kingdom.

Steve Champion

Steve Champion is the Director of employee relations consultancy ER Strategies Pty Ltd. ER Strategies also has a specialist enterprise bargaining website at www.enterprisebargaining.com.au and negotiates employment conditions for a number of QSR employers.

Steve Champion

Stephen is the Director of Employee Relations Strategies Pty Ltd (ER Strategies), which he established in 1999. Stephen has over 35 years experience in employee relations, industrial relations and human resource management and has held senior ER roles in the fast food, clubs, fast moving consumer goods, timber, power, construction and metal industries.

ER Strategies offers specialist employee relations services, including preventing and resolving employee issues, and enterprise bargaining in the franchise and other sectors. ERS counts amongst its ongoing retainer clients major franchise brands such as KFC, Pizza Hut, 7-Eleven, Hungry Jacks, Craveable Brands, Nando's, GyG, Yellow Brick Road, and Roll'd amongst others.
 

Steve Hansen

Steve Hansen is the King of Strategy at Think Big Management Consultancy. Steve is completely passionate about business and franchising, having received the Paddy Thompson Award for Contribution to Franchising in 2007 and holding a Diploma in Business (Franchising).

Suzanne Jarzabkowska

Suzanne Jarzabkowska, CEO heads up the multi-disciplinary consulting and legal team at DC Strategy. She specialises in organisational behaviour, change management and business transformation and writes and presents widely in all aspects of franchising.

DC Strategy (www.dcstrategy.com) is the region’s leading and longest established franchise firm comprising consulting, legal, recruitment and brand and marketing divisions. Their highly experienced specialist teams have developed many of the major national and international networks and brands creating well over a billion dollars of enterprise value for their franchise clients in the last decade alone.