FranConnect

FranConnect is the leading enterprise software provider for franchise and multi-location businesses. For over 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands and over 1.3 million locations worldwide. These brands rely on FranConnect to expand locations, streamline unit operations, enhance collaboration across the network of locations, and improve profitability. FranConnect offers a cloud-native SaaS Platform that provides a single, shared view of growth and operational performance across the brand that serves as a system of record for locations and agreements. FranConnect’s customers are some of the most iconic and recognized brands in the industry, including SPARC/Authentic Brands (Forever 21), Tropical Smoothie Café, Authority Brands, and Papa Johns. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia, and Canada.

Multi-unit franchising gains momentum, faces operational hurdles

Franchisees diversify portfolios, but face challenges in brand consistency.

Multi-unit franchising gains momentum, faces operational hurdles

Franchisees diversify portfolios, but face challenges in brand consistency.