Why Experience Matters When Choosing A Fitout Provider

With more competitors popping up and rents rising, Australian quick service restaurants want to cut down as many costs as possible. This might even convince store owners and managers to seek out cheaper but less experienced fitout firms to design their new store, thinking this will save them precious dollars in the process.

But Aussie Fitouts, one of the veteran fitout firms in Australia with more than two decades of industry experience, argues that industry experience infuses a lot of value for money to a fitout project.

“We have worked with numerous QSRs with past projects ranging from basic fitout works to full fitouts from conception to handover,” says Scott Peatey, Managing Director at Aussie Fitouts.

Peatey attributes its success over the years to its diverse project team that takes top performers in various expertise areas, from construction to project management.

“Having a breadth of industry experience in our team that spans over 20 years and as such bring a wealth of knowledge in fitout projects in all shapes and sizes,” says Peatey.

“Our dynamic team runs like a well-oiled machine due to the fact that one of our fundamental philosophies revolves around building relationships. In our role we are tasked with bringing our clients visions to life and we excel.”

While less experienced firms might offer cheaper rates, the fitout result might end up disappointing clients due to minimal consultations and scaled-back manpower. Many clients then ask for major project revisions or even a do-over, which ends up blowing up the cost.

Veteran fitout companies like Aussie Fitouts know that every step of the process requires attention, and it shaves off costs through efficiency, that is making sure that the project is done well the first time around. Clients also spend less time and people power worrying about the project, freeing up resources for core competencies such as store operations and supply management.

“Our strength lies in the establishment and nurturing of our client relationships which flows through all facets of projects. We get involved, be it in the lease negotiations or the design processes,” says Peatey.

“Dedicated project management providing a single point of contact for our clients not only builds on the relationship but enhances the experience. As we manufacture in house, we have hands on control not only of the quality but the turnaround of the joinery and stainless steel,” he adds.

“We believe all of these individual points contribute to a collectively smoother fitout experience for our clients.”