Domino's Pizza says increased flexibility on casual shifts to benefit workers, franchisees

The chain also started thermometer testing of team members prior to each shift.

Increased flexibility on casual shifts will benefit both workers and franchisees, according to Domino’s Pizza.

“When it comes to shift limits for casual workers, increased flexibility would help us employ more people, for example those who are looking for shorter, but more frequent shifts, across the week,” a spokesperson for the pizza chain told QSR Media.

In a recent interview with The Age and the Sydney Morning Herald, Domino’s Pizza chief executive Don Meij hoped that suggested changes to industrial relations laws raised by the government in recent weeks might lead to easing of shift limits for casual workers.

Under the general retail award, casual shifts must be no less than three hours, but Meij expressed he would like to see the limit dropped to two hours or even as low as 90 minutes, saying such flexibility would take some of the pressure of his franchisees during peak periods.

Aside from one of the chains starting zero-contact pick-up and delivery, Domino’s has also implemented a number of safety measures, such as providing hand sanitiser for front and back of house, physical barriers to assist social distancing in stores; and thermometer testing of team members prior to each shift.

“Our franchisees and team members have welcomed these changes, knowing we are putting their safety, and that of our customers, first. It is only through our stores embracing these changes, and our customers putting their trust in us, that we have been able to continue to safely trade, and even hire, throughout this period,” the spokesperson added.