Exclusives

Offering value amidst cost pressures, according to Hungry Jack’s CEO

Chris Green also expounds on the brand’s digital focus, the potential of targeting upselling and their new compensation model for managers.

Offering value amidst cost pressures, according to Hungry Jack’s CEO

Chris Green also expounds on the brand’s digital focus, the potential of targeting upselling and their new compensation model for managers.

Faster delivery times, nixed franchise fees: why accessibility is a key strategy for Ben & Jerry’s

Retail head Bruce Lambert shares further details about its recent franchising initiative and why they are taking their off-premise channels more...

Are Australian chains ready to enter the subscription economy?


Healthier food options are forecasted to 'experiment' with subscriptions
 this year.

‘We’re a steady, reliable business’: The Cheesecake Shop managing director sees ‘renewed vigor’ post-River Capital acquisition

Ken Rosebery shares his outlook for the year and shares how they are responding to inflationary pressures.

Further pressure on restaurants’ margins seen as planned price hikes not enough to offset higher input costs

95% of operators that responded to a new Jarden/QSR Media survey are planning price increases over the course of 2022.

Sushi Sushi’s CEO believes NFTs will be a “permanent fixture” within their business

First in QSR Media, Scott Meneilly elaborates on the business’ new way of thinking about the potential of blockchain technology across their...

Flave CEO: We want to be synonymous with plant-based cuisine

Stuart Cook offers fresh details on the startup’s ambition to be a global business.

‘We’re just getting started’: El Jannah’s Brett Houldin on Lebanese chain’s roadmap to become a national name

The ex-Craveable Brands boss shares details in how the revitalised brand is building a best-in-class franchisor approach.

Hyper-personalised pricing, more smart-tech amongst projected trends in 2022

Customers do not have a single acceptable price point for each menu item, one analyst suggested.

Yum Brands’ The Habit Burger Grill eyes Australian expansion

Asia-Pacific general manager Yang Ming Ong named the country as one of the chain’s seven target markets in the region.

Ingredient swaps, shorter hours: how chains are coping with Omicron-induced disruptions

Recent Google data showed user mobility in VIC, NSW and ACT declining the most in the last six weeks to 10 January.

Restaurant optimisation needs to be a focus in 2022, experts say

Thought leaders point out the challenges chains need to know in order to adapt. 

2021: Year in Review

We look back at the highs and lows of the Australian multi-site restaurant industry these past twelve months.

Roll’d banks on stronger omnichannel arsenal, branding as it readies for international expansion

Founder Bao Hoang reflects on the chain’s performance the past year and explains why they are constantly pivoting their branding strategy.

How Baskin-Robbins’ approaches its marketing campaigns, according to its general manager

Julian Casa, in his first interview with QSR Media as general manager, also shares details about their growth targets for 2022 and the chain’s new...

Nearly ten years in, Sushi Izu seeks to reclaim momentum to go beyond its supermarket footprint

Advanced Fresh Concepts general manager for Australia Damien Blakeney reveals details on their sister brand and how they have remained resilient in a...