Fingermark
From humble beginnings to huge successes: Why Fingermark™ is the most innovative software firm in the QSR sector
From humble beginnings to huge successes: Why Fingermark™ is the most innovative software firm in the QSR sector
Luke Irving first installed touchscreen POS in a bar he owned in Wellington, New Zealand to reduce the time people spent stuck in the queue and allow customers to breeze through the ordering process. This was in the early 2000s. Back then, self-service digital kiosks were at a nascent stage, and their specific applications in the QSR space were still largely unheard of.
Digitising QSRs: From one-off solutions to an integrated, whole-of-restaurant approach
What does the restaurant of the future look like? If trends emerging out of the pandemic are to be an indication, the restaurant of the future will rely heavily on digital solutions and traffic to drive sales. Whether in the form of a mobile app, drive-thru technology, or in-store kiosks, these digital solutions – which were a mere nice-to-have a few years ago – now spell the difference between success and failure for QSRs in a post-COVID world.
Are drive-thru-only locations a must-have? Here’s what we think
QSRs should offer a seamless customer experience, whether it’s in the dining area, at the drive-thru, or on the mobile app.
Redefining drive-thru customer experience with Eyecue™
The customer journey within drive-thrus may be short, but it spells success or failure for QSRs in the new normal.
Self-ordering kiosks are no longer a nice to have - they can transform your restaurant
Put yourself in the shoes of a shift manager running a busy fast food restaurant on a Friday night.
How self-service kiosks are transforming the QSR industry
From helping restaurants bust queues to increasing kitchen efficiency and improving order accuracy, self-service kiosks are fast getting a bigger share of the QSR pie.
