Technology

2 Dec 18

Just because technology makes it possible doesn’t mean we must use it, especially if it reduces and not enhance the customer experience....

Hungry Jack's inks exclusive partnership with Menulog to expand delivery services

27 Nov 18

The burger chain is looking to have 90 more of their stores have access to the delivery platform in the coming months.

Deliveroo expands delivery services with 16 new delivery zones

27 Nov 18

The food aggregator aims to to have 1,200 restaurant partners in the new areas.

KFC expands delivery platform with Menulog partnership

16 Nov 18

The chicken chain says that the move caters to the increasing demand for online options.

Red Rooster vows to deliver online orders within 30 minutes

14 Nov 18

They will give a free roast chicken if orders aren’t delivered in the said time.

Domino's ordering app to acquire further customer insight with new augmented reality feature

9 Nov 18

The chain’s New Pizza Chef also incorporated gamification elements to enhance the visual experience.

Burger Love rolls out ‘drive-by' ordering services

5 Nov 18

The burger chain wants customers to no longer line up in a waiting bay.

Deliveroo unveils 2nd ‘super kitchen' site in Melbourne

31 Oct 18

The new outlet is said to be five times bigger than the first one in Windsor.

Red Rooster trials alcohol delivery in Victoria

23 Oct 18

CEO Nick Keenan says the brand is eyeing to diversify its business offering.

Reis & Irvy's: frozen yoghurt's low-cost, robotic future

15 Oct 18

Its Australian licensor says they are exploring partnerships with QSRs to integrate the machines in their restaurants.

Ferguson Plarre launches new app-based loyalty programme

27 Sep 18

The bakery chain found that 59% of their customers prefer to join a loyalty program with a digital app.

THR1VE sees potential to enhance customer engagement with new self-ordering kiosks

24 Sep 18

The data-rich nature of kiosk interaction identify opportunities to support their customers’ quest for health and well-being, says their...

Deliveroo Australia launches Marketplace+

10 Sep 18

The food delivery company expects that the platform will allow them to have 12,000 restaurant partners in 2018.

LeaseInfo launches digital lease management platform Accurait

2 Sep 18

The new software will also be launched internationally by 2019.

Oliver's Real Food continues technology plan with new self-ordering and payment kiosks

2 Aug 18

Their first kiosk recently arrived in their Wyong Northbound store.

McDonald's to phase out plastic single use straws in Australia by 2020

20 Jul 18

The fast food giant joins a number of brands ditching plastic straws globally.

Nando's to utilise Skyfii's IO platform

20 Jun 18

The platform allows the brand to leverage venue management insights.

Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement

30 Apr 18

From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.

What did Guzman y Gomez learn from trialing delivery drones?

23 Apr 18

Drone deliveries have been explored in the past years as an attempt to re-invent F&B delivery channels.

Bucking Bull taps into digital menu boards to maximise the customer experience

22 Apr 18

The brand is trialing the use of digital menu panels which are slated to roll out across all new stores and refits in 2018.

Boost Juice unveils second mobile gaming app

18 Apr 18

It has launched ‘Find the Fruit’, a sequel to the brand's successful ‘Free the Fruit’ game.

Red Rooster launches 300 e-bikes to ramp up its delivery

26 Feb 18

A fleet of purpose-built red and white branded EBikes will hit Aussie streets over the next few months.

Domino's Don Meij discusses robots, aggregators, and the company's annual results

15 Feb 18

Robots will see a roll out in the next 12-18 months.

Sandwich Chefs rolls out online ordering platform

8 Feb 18

The Sandwich Chefs app is now available for download via Google Play and the App Store.

craveable brands' online store traffic skyrockets 600%

28 Nov 17

Its salesforce partner Kalido was recognised in the annual Salesforce Partner Innovation Awards.

Donut King recognised at the 2017 AC&E Awards

30 Oct 17

Donut King was a finalist in the Mobile Marketing category for its gamification app, Donut Rush.

Domino's introduces new app feature

23 Oct 17

Domino’s Anywhere allows mobile customers to order using a maps based pin drop feature.

Domino's releases statement on alleged data breach

19 Oct 17

The company has been notified of a number of customers receiving unauthorised spam emails.

Guzman y Gomez to trial delivery drones

18 Oct 17

The ‘Drone Mothership’ now serves burritos, chips & guac via drone to a number of chosen testers in the suburb of Royalla, ACT....

McDonald's signs $90 million deal with Telstra

28 Sep 17

Telstra will provide a fibre network, Wi-Fi coverage, and unified communications service across 850 stores.

Oracle Hospitality introduces new data science cloud services

7 Aug 17

Food and beverage operators can optimise every sale with the services.

KFC US celebrates National Fried Chicken Day with a drive-thru experience with Robot Colonel Harland Sanders

10 Jul 17

The brand developed an animatronic voice-altering machine called H.A.R.L.A.N.D.

Find out how Boost Juice is ramping up its digital strategy with its first ever chatbot

10 Jul 17

Jody Murray-Freedman, Boost marketing director, spoke with QSR Media about the brand's very first Messenger Chatbot while discussing...

Amazon is blurring the lines between traditional and online retail

19 Jun 17

Amazon announced the $US13.7 billion acquisition on US upmarket grocery chain Whole Foods.

Drones could make foodservice delivery cheaper for consumers

12 Jun 17

An article by Euromonitor International explores what the coming of delivery drones could do for foodservice.

McDonald's teams up with UberEATS to bring home delivery to Melbourne

12 Jun 17

The move follows successful trials in the United States and the United Kingdown.

See how Donut King is using the digital platform to grow its business

27 May 17

QSR Media got in touch with the people behind Donut King to talk about the brand's popular Donut Rush app, the potential of home delivered...

Domino's works with Taguchi to deliver a local area marketing solution

21 May 17

Taguchi Marketing and Domino's Pizza Enterprises launched the Taguchi Digital Marketing and Automation System.

Find out about Red Rooster's new Reggie shopfront concept

21 May 17

QSR Media sat down with Red Rooster CEO Chris Green, and General Manager Operations and Delivery Nathan Kelk to talk about the brand's...

Donut King's gamification app reaches the number one spot in the Apple store and Google Play

18 May 17

The app has hit over 320,000 downloads since its launch in March.

Technology

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