Technology

Ben & Jerry's goes cashless in new Wellington Airport store
23 Aug 19
The chain first launched in New Zealand in 2015.
Muffin Break's loyalty programme goes digital with new app
7 Aug 19
The chain says it currently has over 300,000 active members.
Subway to give personalised offers, discounts with new loyalty programme
1 Aug 19
The first 100,000 people to sign up to Subcard will be given a free meal.
World-first Krispy Kreme store powered by solar energy opens in Brisbane
24 Jul 19
The doughnut chain wants more solar-powered outlets in the future.
KFC Australia to pilot drive-thru only concept in Newcastle
22 Jul 19
Customers will be able to order and pay for a meal with the KFC smartphone app or website before arriving at the restaurant.
DOM Pizza Checker boosted product quality scores by more than 15%, Domino's says
15 Jul 19
ANZ customers can now view a real-time image of their pizza on the cut bench via the Live Pizza Tracker page.
Domino's trials ‘Tap & Take Only' payment model in five stores in Australia
9 Jul 19
The chain says it is seeing a slowdown of customers using cash across its network.
Craveable Brands inks US$5.6 million multi-year contract with Nexon
31 May 19
The new contract will include managed network connectivity and cloud calling.
Domino's rolls out DOM Pizza Checker
27 May 19
The brand partnered with Dragontail Solutions for this new technology.
Ahead of turning 40, Bakers Delight wants to stake a claim in the ordering game
14 May 19
The family-ran business is piloting its customer app later this year.
Pizza Hut continues digital transformation with new Facebook Messenger ordering platform
8 May 19
It features tokenised payments provided by Visa and Cybersource.
Origin Kebabs now accepting bitcoin in four QLD stores
29 Apr 19
The chain chose to use the tech to “establish an innovative position” in the market.
Seeking further growth in Australia, Deliveroo takes a three-pronged approach
22 Apr 19
The food delivery company sets its sights on innovation, food freedom, and the future of work.
Nando's streamlines Uber Eats with Redcat
17 Apr 19
Through the integration module, Uber Eats orders are received directly into the POS with no double handling.
“Hey Google, ask Domino's for my last saved order”: pizza chain adds voice-based ordering service via Assistant support
10 Apr 19
The company launched ordering via Amazon Alexa to offer a similar service last year.
Deliveroo launches food delivery subscription service
10 Apr 19
For AU$18.99 a month, customers subscribed to Deliveroo Plus will receive unlimited free delivery.
McDonald's buys minority stake in New Zealand-based Plexure
2 Apr 19
It is the fast food giant’s first-ever investment in a mobile app vendor.
Menulog doubles down on data to remain at the forefront of consumer trends
26 Mar 19
Data is the new oil, even in foodservice.
La Porchetta developing e-learning platform to support franchisees
22 Mar 19
The chain is also launching a ‘secondary model’ in response to demand for flexibility and accessibility.
Deliveroo teams up with tech startup Doshii to improve ordering process
22 Mar 19
The delivery company will make Doshii available to all restaurant partners and POS vendors.
Deliveroo partners with IT platform provider for POS integration
20 Mar 19
There will no longer be ‘double handling’ through the option.
Inside Deliveroo's futuristic food market in Singapore
20 Mar 19
The site features a fully-automated ordering experience and 40-seater dine-in space.
Menulog, Deliveroo and Uber Eats continue to bank on data-driven personalisation, variety as Australia's ordering and delivery market grows
11 Mar 19
Consumers are increasingly seeking convenient, high-quality restaurant food within the growing delivery space.
Taking back control: what food and beverage providers can learn from the hotel industry
17 Dec 18
Fiona Southam, Sales Director of Food & Beverage ANZ at Oracle, advocates for a data-driven approach in fostering customer relationships....
Technology: death to being hospitable?
2 Dec 18
Just because technology makes it possible doesn’t mean we must use it, especially if it reduces and not enhance the customer experience....
Hungry Jack's inks exclusive partnership with Menulog to expand delivery services
27 Nov 18
The burger chain is looking to have 90 more of their stores have access to the delivery platform in the coming months.
Deliveroo expands delivery services with 16 new delivery zones
27 Nov 18
The food aggregator aims to to have 1,200 restaurant partners in the new areas.
KFC expands delivery platform with Menulog partnership
16 Nov 18
The chicken chain says that the move caters to the increasing demand for online options.
Red Rooster vows to deliver online orders within 30 minutes
14 Nov 18
They will give a free roast chicken if orders aren’t delivered in the said time.
Domino's ordering app to acquire further customer insight with new augmented reality feature
9 Nov 18
The chain’s New Pizza Chef also incorporated gamification elements to enhance the visual experience.
Burger Love rolls out ‘drive-by' ordering services
5 Nov 18
The burger chain wants customers to no longer line up in a waiting bay.
Deliveroo unveils 2nd ‘super kitchen' site in Melbourne
31 Oct 18
The new outlet is said to be five times bigger than the first one in Windsor.
Red Rooster trials alcohol delivery in Victoria
23 Oct 18
CEO Nick Keenan says the brand is eyeing to diversify its business offering.
Reis & Irvy's: frozen yoghurt's low-cost, robotic future
15 Oct 18
Its Australian licensor says they are exploring partnerships with QSRs to integrate the machines in their restaurants.
Ferguson Plarre launches new app-based loyalty programme
27 Sep 18
The bakery chain found that 59% of their customers prefer to join a loyalty program with a digital app.
THR1VE sees potential to enhance customer engagement with new self-ordering kiosks
24 Sep 18
The data-rich nature of kiosk interaction identify opportunities to support their customers’ quest for health and well-being, says their...
Deliveroo Australia launches Marketplace+
10 Sep 18
The food delivery company expects that the platform will allow them to have 12,000 restaurant partners in 2018.
LeaseInfo launches digital lease management platform Accurait
2 Sep 18
The new software will also be launched internationally by 2019.
Oliver's Real Food continues technology plan with new self-ordering and payment kiosks
2 Aug 18
Their first kiosk recently arrived in their Wyong Northbound store.
Nando's to utilise Skyfii's IO platform
20 Jun 18
The platform allows the brand to leverage venue management insights.

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