Technology

Ferguson Plarre launches new app-based loyalty programme
27 Sep 18
The bakery chain found that 59% of their customers prefer to join a loyalty program with a digital app.
THR1VE sees potential to enhance customer engagement with new self-ordering kiosks
24 Sep 18
The data-rich nature of kiosk interaction identify opportunities to support their customers’ quest for health and well-being, says their...
Deliveroo Australia launches Marketplace+
10 Sep 18
The food delivery company expects that the platform will allow them to have 12,000 restaurant partners in 2018.
LeaseInfo launches digital lease management platform Accurait
2 Sep 18
The new software will also be launched internationally by 2019.
Oliver's Real Food continues technology plan with new self-ordering and payment kiosks
2 Aug 18
Their first kiosk recently arrived in their Wyong Northbound store.
McDonald's to phase out plastic single use straws in Australia by 2020
20 Jul 18
The fast food giant joins a number of brands ditching plastic straws globally.
Nando's to utilise Skyfii's IO platform
20 Jun 18
The platform allows the brand to leverage venue management insights.
Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement
30 Apr 18
From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.
What did Guzman y Gomez learn from trialing delivery drones?
23 Apr 18
Drone deliveries have been explored in the past years as an attempt to re-invent F&B delivery channels.
Bucking Bull taps into digital menu boards to maximise the customer experience
22 Apr 18
The brand is trialing the use of digital menu panels which are slated to roll out across all new stores and refits in 2018.
Boost Juice unveils second mobile gaming app
18 Apr 18
It has launched ‘Find the Fruit’, a sequel to the brand's successful ‘Free the Fruit’ game.
Red Rooster launches 300 e-bikes to ramp up its delivery
26 Feb 18
A fleet of purpose-built red and white branded EBikes will hit Aussie streets over the next few months.
Domino's Don Meij discusses robots, aggregators, and the company's annual results
15 Feb 18
Robots will see a roll out in the next 12-18 months.
Sandwich Chefs rolls out online ordering platform
8 Feb 18
The Sandwich Chefs app is now available for download via Google Play and the App Store.
craveable brands' online store traffic skyrockets 600%
28 Nov 17
Its salesforce partner Kalido was recognised in the annual Salesforce Partner Innovation Awards.
Donut King recognised at the 2017 AC&E Awards
30 Oct 17
Donut King was a finalist in the Mobile Marketing category for its gamification app, Donut Rush.
Domino's introduces new app feature
23 Oct 17
Domino’s Anywhere allows mobile customers to order using a maps based pin drop feature.
Domino's releases statement on alleged data breach
19 Oct 17
The company has been notified of a number of customers receiving unauthorised spam emails.
Guzman y Gomez to trial delivery drones
18 Oct 17
The ‘Drone Mothership’ now serves burritos, chips & guac via drone to a number of chosen testers in the suburb of Royalla, ACT....
McDonald's signs $90 million deal with Telstra
28 Sep 17
Telstra will provide a fibre network, Wi-Fi coverage, and unified communications service across 850 stores.
Oracle Hospitality introduces new data science cloud services
7 Aug 17
Food and beverage operators can optimise every sale with the services.
KFC US celebrates National Fried Chicken Day with a drive-thru experience with Robot Colonel Harland Sanders
10 Jul 17
The brand developed an animatronic voice-altering machine called H.A.R.L.A.N.D.
Find out how Boost Juice is ramping up its digital strategy with its first ever chatbot
10 Jul 17
Jody Murray-Freedman, Boost marketing director, spoke with QSR Media about the brand's very first Messenger Chatbot while discussing...
Amazon is blurring the lines between traditional and online retail
19 Jun 17
Amazon announced the $US13.7 billion acquisition on US upmarket grocery chain Whole Foods.
Drones could make foodservice delivery cheaper for consumers
12 Jun 17
An article by Euromonitor International explores what the coming of delivery drones could do for foodservice.
McDonald's teams up with UberEATS to bring home delivery to Melbourne
12 Jun 17
The move follows successful trials in the United States and the United Kingdown.
See how Donut King is using the digital platform to grow its business
27 May 17
QSR Media got in touch with the people behind Donut King to talk about the brand's popular Donut Rush app, the potential of home delivered...
Domino's works with Taguchi to deliver a local area marketing solution
21 May 17
Taguchi Marketing and Domino's Pizza Enterprises launched the Taguchi Digital Marketing and Automation System.
Find out about Red Rooster's new Reggie shopfront concept
21 May 17
QSR Media sat down with Red Rooster CEO Chris Green, and General Manager Operations and Delivery Nathan Kelk to talk about the brand's...
Donut King's gamification app reaches the number one spot in the Apple store and Google Play
18 May 17
The app has hit over 320,000 downloads since its launch in March.
Boost Juice launches first chatbot
12 May 17
Boost Juice launched its first ever Messenger ChatBot that rewards customers.
Menulog, Red Rooster partner with Foodbank to deliver food to families for Mother's Day
12 May 17
A new initiative will feed hundreds of families on Mother's Day.
McDonald's US rolls out new sandwich range, invents utensil using french fries
3 May 17
Anthony Sullivan teamed up with McDonald's on an infomercial celebrating the release of the Frork in restaurants on May 5.
Are Mobile Apps Effective For Every QSR?
3 Apr 17
The mobile application, or mobile app, craze has taken over the global and Australian QSR scene.
Domino's shifts focus from mobile technology to artificial intelligence
13 Mar 17
The pizza chain is taking its first step into artificial intelligence with DRU Assist.
Guzman y Gomez partners with Google to create 'hi-tech drive-through'
27 Feb 17
According to an article by News.com.
Chipotle cuts its wait times by up to half for digital orders
21 Feb 17
The brand completed the rollout of its “Smarter Pickup Times” technology to all its restaurants that offer digital ordering.
McDonald's US creates limited edition, re-engineered straws
20 Feb 17
The straw was designed by a team of aerospace and robotic engineers.
Detmold Group joins forces with Complexica for Artificial Intelligence and Big Data innovation
9 Feb 17
The partnership seeks to apply an AI engine for sales and marketing.
SumoSalad unveils new My Sumo app
22 Dec 16
In partnership with Australian tech brands Round Table App, PayDock, and Pin Payment.

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Jun 20
QSR Media Sandhurst Fine Foods Conference & Awards 2019
The Hilton Sydney Hotel, 488 George St., Sydney, NSW 2000, Australia