Technology

With a commission-free model, Kneaded looks to challenge the delivery status quo
12 Apr 21
Founder Keira Czarnota discusses how the project is supporting local businesses and how it can be a “compelling” solution for QSRs...
Doshii believes in-venue digital ordering will gain popularity over time
6 Apr 21
Chief commercial officer Josh Franklin explains to QSR Media how integration will continue to assist the hospitality industry beyond the...
Customer loyalty in the COVID-19 age, as told by McDonald's, Nando's, Grill'd and Bakers Delight
22 Mar 21
An expert also offers a strategic framework for chains that want to create or refine their own loyalty programme.
Nando's bolsters digital ordering experience with Adyen partnership
19 Mar 21
The two organisations are also working together to fortify Nando’s payment channels.
Hungry Jack's introduces Apple Pay to online ordering platforms
10 Mar 21
Apple Pay has been a payment method at more than 400 Hungry Jack’s restaurants nationally for the past years.
KFC partners with DoorDash to launch own delivery service
9 Mar 21
The chain is offering free delivery for two weeks to celebrate the new service.
Domino's AI-powered pizza checker gets cleanliness feature upgrade
28 Jan 21
The DOM Pizza Checker was introduced in May 2019.
Hungry Jack's partners with Adyen to integrate payment-led upgrades
11 Dec 20
The chain looks to create ‘seamless’ experiences for customers.
This platform is helping hospitality businesses get local support with free QR code posters
11 Dec 20
Find out how Like Your Local helps enterprises thrive in a post-COVID world.
7-Eleven reveals strategic partnerships with Adobe, Microsoft to accelerate digital strategy
1 Dec 20
The chain says customers expects brands to provide digital channels which complement the physical retail experience.
Banjo's launches order and pay app
18 Nov 20
All customers will get 50% off first orders on the app.
Subway unveils ‘Sink a Sub' gaming experience
6 Nov 20
The sandwich chain looked to elevate its consumer experience through a digital platform.
Hospitality's coronavirus fight back means mastering tech
29 Oct 20
There are years where it feels like only weeks of change takes place, and then there are weeks when it feels like years of change take place.
Will QR codes become a mainstay in post-pandemic dining?
20 Oct 20
Chains are finding them an effective niche amidst a no-touch reality.
Domino's launches “Call on Arrival” service
15 Sep 20
The service features an automated voice call that is triggered within 600 metres of a customer’s address.
Nando's partners with DoorDash to launch own delivery service
15 Sep 20
The move also allows the fast casual chain access to insights to consumer preferences and behaviours.
Sydney's Rouse Hill Town Centre now offering click and collect service
14 Sep 20
Orders will be collected at the eatery's counter or designated pick-up bays.
Pizza Hut banks on flexible payments with Zip Co partnership
8 Sep 20
The pizza chain teased more initiatives to “modernise the brand”.
How to know you're ready for your own food delivery app
31 Aug 20
During COVID-19, food delivery has boomed.
Chatime sees secret menus, feedback mechanisms as means to prevent app fatigue
14 Aug 20
The bubble tea chain has 650,000 users registered in their Loyal-Tea app.
Deliveroo launches contactless dine-in platform
12 Aug 20
The platform will not get any commission from restaurants who use the ‘Table Service’ feature.
Roll'd aims to have drone delivery within next five years
10 Aug 20
The Vietnamese chain will open 12 stores that are more geared towards delivery.
San Churro launches in-app delivery service
3 Aug 20
The dessert chain offered free delivery to celebrate the launch.
Ferguson Plarre Bakehouses bolsters digital experience with revamped website
3 Aug 20
The chain recently opened its 81st store.
Menulog refreshes brand look, eyes regional footprint expansion
14 Jul 20
The move is said to be underpinned by a “continued commitment” to local communities.
San Churro's latest tech partnerships reveal chain's vision towards personalised digital experiences
6 Jul 20
Founder Giro Maurici sees menu engineering as part of their accelerated digital roadmap.
Deliveroo sees 37% growth in corporate voucher sales
1 Jul 20
More employers are paying for employees’ meals to support them through the lockdown.
Domino's NZ opts for electric bikes as delivery orders rise
1 Jul 20
The bikes are connected to a cloud-based vehicle management system.
San Churro revamps membership programme, launches new direct delivery service
15 Jun 20
The chain also revealed an upcoming partnership with Google.
DoorDash expands to Brisbane
9 Jun 20
This is the platform's third metro city launch in the country.
TGI Fridays operator launches contactless tap-to-order system
3 Jun 20
The tech was designed in-house.
DoorDash launches Weblinks programme, ‘Saturdays' initiative
2 Jun 20
Restaurants with 5 or fewer locations will benefit from 0% commission until end-2020.
Hungry Jack's widens delivery reach with Uber Eats partnership
13 May 20
The chain is seeing rapid growth in online orders amidst the pandemic.
Technology in the time of COVID-19
11 May 20
If someone had told me in February this year that in a month’s time I would be leading a department that supports technology in 2,500+...
Food trucks get support with ‘Where The Truck' app
11 May 20
The app’s new features enable food trucks to safely serve local communities during the lockdown.
Deliveroo launches virtual platform for delis, specialty groceries
11 May 20
Its ‘Deli’ service already has more than 22 restaurant and food businesses onboard.
Voucher-driven social enterprise project to support businesses launched
8 May 20
The initiative allows businesses to secure cash flow amidst the lockdown.
HERE offers free delivery software for SMEs
3 May 20
The service utilises live navigation maps and traffic data.
7-Eleven launches delivery service in Melbourne
20 Apr 20
The service was developed with Tipple.
Deliveroo expands free online courses for riders' families
20 Apr 20
The initiative now allows them to access 700 free online courses on OpenClassrooms.

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Oct 18
QSR Media Sandhurst Conference & Awards 2021
The Hilton Sydney Hotel, 488 George St., Sydney, NSW 2000, Australia