Technology

Taking back control: what food and beverage providers can learn from the hotel industry
17 Dec 18
Fiona Southam, Sales Director of Food & Beverage ANZ at Oracle, advocates for a data-driven approach in fostering customer relationships....
Technology: death to being hospitable?
2 Dec 18
Just because technology makes it possible doesn’t mean we must use it, especially if it reduces and not enhance the customer experience....
Hungry Jack's inks exclusive partnership with Menulog to expand delivery services
27 Nov 18
The burger chain is looking to have 90 more of their stores have access to the delivery platform in the coming months.
Deliveroo expands delivery services with 16 new delivery zones
27 Nov 18
The food aggregator aims to to have 1,200 restaurant partners in the new areas.
KFC expands delivery platform with Menulog partnership
16 Nov 18
The chicken chain says that the move caters to the increasing demand for online options.
Red Rooster vows to deliver online orders within 30 minutes
14 Nov 18
They will give a free roast chicken if orders aren’t delivered in the said time.
Domino's ordering app to acquire further customer insight with new augmented reality feature
9 Nov 18
The chain’s New Pizza Chef also incorporated gamification elements to enhance the visual experience.
Burger Love rolls out ‘drive-by' ordering services
5 Nov 18
The burger chain wants customers to no longer line up in a waiting bay.
Deliveroo unveils 2nd ‘super kitchen' site in Melbourne
31 Oct 18
The new outlet is said to be five times bigger than the first one in Windsor.
Red Rooster trials alcohol delivery in Victoria
23 Oct 18
CEO Nick Keenan says the brand is eyeing to diversify its business offering.
Reis & Irvy's: frozen yoghurt's low-cost, robotic future
15 Oct 18
Its Australian licensor says they are exploring partnerships with QSRs to integrate the machines in their restaurants.
Ferguson Plarre launches new app-based loyalty programme
27 Sep 18
The bakery chain found that 59% of their customers prefer to join a loyalty program with a digital app.
THR1VE sees potential to enhance customer engagement with new self-ordering kiosks
24 Sep 18
The data-rich nature of kiosk interaction identify opportunities to support their customers’ quest for health and well-being, says their...
Deliveroo Australia launches Marketplace+
10 Sep 18
The food delivery company expects that the platform will allow them to have 12,000 restaurant partners in 2018.
LeaseInfo launches digital lease management platform Accurait
2 Sep 18
The new software will also be launched internationally by 2019.
Oliver's Real Food continues technology plan with new self-ordering and payment kiosks
2 Aug 18
Their first kiosk recently arrived in their Wyong Northbound store.
Nando's to utilise Skyfii's IO platform
20 Jun 18
The platform allows the brand to leverage venue management insights.
Chatbots are being used by Boost Juice and other QSRs to disrupt the rules of customer engagement
30 Apr 18
From its inception, the conversation on the use of chatbots in 2018 continues to be a polarising subject.
What did Guzman y Gomez learn from trialing delivery drones?
23 Apr 18
Drone deliveries have been explored in the past years as an attempt to re-invent F&B delivery channels.
Bucking Bull taps into digital menu boards to maximise the customer experience
22 Apr 18
The brand is trialing the use of digital menu panels which are slated to roll out across all new stores and refits in 2018.
Boost Juice unveils second mobile gaming app
18 Apr 18
It has launched ‘Find the Fruit’, a sequel to the brand's successful ‘Free the Fruit’ game.
Red Rooster launches 300 e-bikes to ramp up its delivery
26 Feb 18
A fleet of purpose-built red and white branded EBikes will hit Aussie streets over the next few months.
Domino's Don Meij discusses robots, aggregators, and the company's annual results
15 Feb 18
Robots will see a roll out in the next 12-18 months.
Sandwich Chefs rolls out online ordering platform
8 Feb 18
The Sandwich Chefs app is now available for download via Google Play and the App Store.
craveable brands' online store traffic skyrockets 600%
28 Nov 17
Its salesforce partner Kalido was recognised in the annual Salesforce Partner Innovation Awards.
Donut King recognised at the 2017 AC&E Awards
30 Oct 17
Donut King was a finalist in the Mobile Marketing category for its gamification app, Donut Rush.
Domino's introduces new app feature
23 Oct 17
Domino’s Anywhere allows mobile customers to order using a maps based pin drop feature.
Domino's releases statement on alleged data breach
19 Oct 17
The company has been notified of a number of customers receiving unauthorised spam emails.
Guzman y Gomez to trial delivery drones
18 Oct 17
The ‘Drone Mothership’ now serves burritos, chips & guac via drone to a number of chosen testers in the suburb of Royalla, ACT....
McDonald's signs $90 million deal with Telstra
28 Sep 17
Telstra will provide a fibre network, Wi-Fi coverage, and unified communications service across 850 stores.
Oracle Hospitality introduces new data science cloud services
7 Aug 17
Food and beverage operators can optimise every sale with the services.
KFC US celebrates National Fried Chicken Day with a drive-thru experience with Robot Colonel Harland Sanders
10 Jul 17
The brand developed an animatronic voice-altering machine called H.A.R.L.A.N.D.
Find out how Boost Juice is ramping up its digital strategy with its first ever chatbot
10 Jul 17
Jody Murray-Freedman, Boost marketing director, spoke with QSR Media about the brand's very first Messenger Chatbot while discussing...
Amazon is blurring the lines between traditional and online retail
19 Jun 17
Amazon announced the $US13.7 billion acquisition on US upmarket grocery chain Whole Foods.
Drones could make foodservice delivery cheaper for consumers
12 Jun 17
An article by Euromonitor International explores what the coming of delivery drones could do for foodservice.
McDonald's teams up with UberEATS to bring home delivery to Melbourne
12 Jun 17
The move follows successful trials in the United States and the United Kingdown.
See how Donut King is using the digital platform to grow its business
27 May 17
QSR Media got in touch with the people behind Donut King to talk about the brand's popular Donut Rush app, the potential of home delivered...
Domino's works with Taguchi to deliver a local area marketing solution
21 May 17
Taguchi Marketing and Domino's Pizza Enterprises launched the Taguchi Digital Marketing and Automation System.
Find out about Red Rooster's new Reggie shopfront concept
21 May 17
QSR Media sat down with Red Rooster CEO Chris Green, and General Manager Operations and Delivery Nathan Kelk to talk about the brand's...
Donut King's gamification app reaches the number one spot in the Apple store and Google Play
18 May 17
The app has hit over 320,000 downloads since its launch in March.

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Jun 20
QSR Media Sandhurst Fine Foods Conference & Awards 2019
The Hilton Sydney Hotel, 488 George St., Sydney, NSW 2000, Australia