Fourth

When every hour of every shift matters, Fourth helps restaurants, retailers, and hotels conquer the day with data-driven workforce and inventory technology. The Fourth Intelligence Platform leverages more than 20 years of rich data and advanced analytics to deliver actionable insights and demand forecasting for optimising operations, maximising margins, and empowering employees. With a streamlined business powered by Fourth Intelligence, industry operators can act with certainty and conquer with confidence whatever comes their way every day. Fourth’s customers includes regional and global brands such as McDonalds, KFC, Pizza Hut, Nando’s, Jollibee, and Taco Bell. Fourth serves more than 15,000 customers across 100,000 locations globally. For more information, please visit fourth.com.

For improved efficiency, automation is key

Jun 22, 2021

Efficiency has always been a hot topic in the QSR industry and brands exert their utmost effort in driving efficiency both at the front- and back-of-house. Over the past year, COVID-19 not only redefined efficiency but also forced QSRs to reorganise their priorities given the pressing need to provide customers with safe and effective means of placing and receiving their orders.

Why embracing big data is key to deliver a better customer experience

Jun 14, 2021

Digitalisation has long been a buzz word amongst businesses across all industries, but those in the quick service restaurant (QSR) sector have been relatively slow to embrace it. Over the past year, QSR brands were amongst the hardest hit during the pandemic, and this forced businesses to accelerate their digitalisation efforts not only to stay afloat but also to meet the continuously evolving needs and demands of their customers.