When every hour of every shift matters, Fourth helps restaurants, retailers, and hotels conquer the day with data-driven workforce and inventory technology. The Fourth Intelligence Platform leverages more than 20 years of rich data and advanced analytics to deliver actionable insights and demand forecasting for optimising operations, maximising margins, and empowering employees. With a streamlined business powered by Fourth Intelligence, industry operators can act with certainty and conquer with confidence whatever comes their way every day. Fourth’s customers includes regional and global brands such as McDonalds, KFC, Pizza Hut, Nando’s, Jollibee, and Taco Bell. Fourth serves more than 15,000 customers across 100,000 locations globally. For more information, please visit fourth.com.  


Get your QSR ready for the holidays with these pointers

Make it 'the most wonderful time of the year' for your business.

It's that time of year once again - the kitchen is bustling, the line is long and your customers are eager for their favourite holiday treats. With the holidays quickly approaching, it's essential to prepare your QSR operations for the extra business that comes with this special time of year.

This post is about helping QSRs make the most of the holidays and meet customer expectations. We’ll explore how to ensure smooth operational processes, manage inventory well, schedule enough staff per shift, and accurately forecast demand and foot traffic.

Holiday pointers for QSRs

Outside your QSR's doors, it is bright and cheery, but inside it can be a different story. From your inventory to your staff and customer demand, the holidays present unique challenges. Here are a few tips to make sure everything runs smoothly.

Ensure smooth operational processes

It is important to double-check that all systems and processes are running optimally. Having a clear timeline for when specific operational tasks need to be completed is key. For example, having a plan for when to order supplies and how long it will take them to arrive. If you anticipate higher demand, double-check that your staff is adequately trained and prepared to handle the extra customers.

Manage inventory well, particularly during peak hours

Having the right amount of inventory at all times is essential for keeping the lines moving and customers satisfied. The holidays are a time of deals, discounts, special offers, and other promotions that can add to the demand for your products. Make sure you are prepared for any inventory changes and have a plan for replenishing it quickly.

Have enough staff scheduled per shift

The holidays bring an influx of customers, and having enough staff on hand is essential for meeting customer demand. To ensure that your team is ready for the rush, it's important to plan ahead and make sure they are aware of any changes in their regular schedules. You might also need to onboard on-call staff, but this also requires good planning before you do actually decide you need extra hands.

Accurately forecast demand and foot traffic

Having a clear idea of how much business you can expect is essential for any QSR. Utilising data analytics to accurately forecast demand and foot traffic can go a long way in helping you plan for the holidays. By leveraging your numbers and making data-driven decisions, you can set your QSR up for holiday success.

Work With a Trusted Platform

The holidays can be a stressful time for QSRs but with proper preparation and support, they can make the most of them.

Fourth’s back-office solution enables success through modern, mobile applications that forecast needs, control food and labour costs, and drive consistent, predictable operations.

With an efficient plan and the right tools in place, QSRs can make the holidays profitable and enjoyable.

Visit http://www.fourth.com/en-au or email [email protected] to schedule a demo, learn more, or ask questions.

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