Millennials still want personalized service despite tech, says research

Jun 13, 2016

A study commisssioned by Oracle Hospitality found that millennials still demand human interaction when ordering at restaurants, despite the availability of technology.

QSR Media sat down with Christopher Adams, VP for Food and Beverage APAC Oracle Hospitality, to talk about the company's Global Millennial Study, which surveyed over 9000 participants all over the world.

Click the link below to watch the full video.

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About Oracle Hospitality
Oracle has launched Oracle Hospitality, a new global business unit dedicated to helping the hospitality sector accelerate its move to the digital economy. Centered on the technology and expertise of MICROS Systems, a company with more than 35 years of experience in the hospitality sector, Oracle Hospitality will offer unprecedented scale and innovation
Through the acquisition of MICROS, Oracle solutions are in use at hundreds of thousands of hospitality sites globally, and Oracle Hospitality will help those enterprises compete more effectively in a business landscape that has been fundamentally reshaped by disruptive technologies such as social, mobile, cloud, and big data. Serving an extensive portfolio of clients worldwide, MICROS solutions are utilized in hotels, casinos, table and quick service restaurants, leisure and entertainment, fuel and convenience, cruise, and travel operations in more than 180 countries, and on all seven continents.
 

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