QSR Media Op Central Conference & Awards 2022
Inquire Now
Register Now
Sponsors & Exhibitors
QSR Media Op Central Conference & Awards 2022
QSR MEDIA OP CENTRAL CONFERENCE & AWARDS 2022
TICKETS ARE SOLD OUT!
The QSR Media Op Central Conference & Awards 2022 will be the first time in three years that the industry gathers in person, and it promises to be an event like no other. We will bring together some of the most influential voices in the QSR industry, and we'll be discussing the biggest issues facing the industry today.
We'll also be celebrating the best and brightest in the industry, with our QSR Media Op Central Awards. These awards will recognise the achievements of brands, operators, and individuals who are making a difference in the QSR industry.
Do not miss this opportunity to be part of this landmark event. Register now and join us in Sydney on the 11th of October, 2022!
To check our awards page and guidelines, click here.
Venue: Sofitel Sydney Wentworth
For inquiries, email Rose at [email protected].
Why you must participate:
THRIVE
- Be inspired with latest innovations in store design, delivery and sustainability
- First-hand experience shared by top leaders on navigating lingering challenges
ACCELERATE
- Get ahead of the trends by listening to roster of subject-matter experts
- The chance to get your questions answered live
Speakers
Phil Reed
CEO
Pizza Hut Australia
Richard Goodman
CEO
Foodco Group Pty. Ltd.
Clint Ault
CEO
Red Rooster
Paul Reynish
Paul Reynish
Gong Cha Global Ltd
Shane Bracken
CEO
Subway Australia & New Zealand
Carlos Cacho
Chief Economist
Jarden
Sanjev Kangatharan
Director - Australia Foodservice
The NPD Group
Joanna Robinson
CMO
Chatime
Lara Thom
CMO
GYG
Olivia Sutherland
Marketing Director ANZ
Krispy Kreme
Matt Fahd
Food & Beverage Industry Lead
TikTok
Michael Hopkins
Vice President
Tabsquare
Prof. Michelle Colgrave
Future Protein Lead
CSIRO Agriculture and Food
Brittany Garbutt
Owner & Director
Pretzel Australia
Amit Tewari
Founder & CEO
Soul Burger
Shane Fitzgerald
Managing Director
Milky Lane
Nick Bryden
CEO
Minor DKL
Rebecca Holmes
Strategy and Insights Manager
Google Australia
Alex Heat
Industry Manager
Google Australia
Simon Rossi
General Manager
Wing Australia
Simon Thompson
Chief Property Officer
Craveable Brands
Iain Bylsma
General Manager, Development
Mad Mex
Haydn Tierney
Managing Director
Bowser Bean Cafe
Brett Houldin
CEO
El Jannah
Marieke Bruinstroop
Chief People Officer
Guzman Y Gomez
Adam Neill
COO
Soul Origin
Josh Cairns
CEO
Op Central
Strategy Lead
The Creative Method
Tony Ibbotson
Founder & Creative Director
The Creative Method
Sponsors
EVENTS PROGRAMME
TICKETS ARE SOLD OUT!
*Subject to change
08:30 AM - 09:00 AM Networking Registration
09:00 AM - 09:30 AM Leaders Panel
Our yearly panel discussion for industry movers and shakers provides a fresh pulse of what's going on, with the trends they're witnessing and important viewpoints on timely issues.
Find out from Phil Reed, CEO of Pizza Hut Australia, one of the country's fastest growing QSR brands during the pandemic, Richard Goodman, the new CEO of Foodco, one of the largest food service companies in Australia, and Clint Ault, CEO of Red Rooster, one of Australia's most iconic QSR brands, as they sit down to discuss the challenges and opportunities that lie ahead for the industry.
- Phil Reed, CEO, Pizza Hut Australia
- Richard Goodman, CEO, Foodco
- Clint Ault, CEO, Red Rooster
- Paul Reynish, Global CEO, Gong Cha Global Ltd
- Shane Bracken, CEO, Subway Australia & New Zealand
09:30 AM - 10:00 AM Economic Update
How is Australia's economy faring, and what are the future implications? This session aims to give a quick summary of the most important economic news for the industry, with a focus on how it will affect QSR businesses. Carlos Cacho, Chief Economist at Jarden, one of the world's largest independent investment banks, will provide his insights on what we can expect in the coming months.
- Carlos Cacho, Chief Economist, Jarden
10:00 AM - 10:30 AM Trends Report
Get the latest insights on foodservice trends from The NPD Group, one of the world's leading research firms. This session will cover the latest data on customer behaviour, food and menu trends, and more.
- Sanjev Kangatharan, Director - Australia Foodservice, The NPD Group
10:30 AM - 11:00 AM Marketing Panel
Marketing plays a vital role in any QSR business, and this panel discussion will explore the challenges and opportunities that CMOs face in today's landscape. From brand awareness to digital marketing, our panel of experts will share their insights on what it takes to succeed in the QSR industry.
Chatime is one of the largest bubble tea brands in the world, with over 1,500 stores across more than 30 countries. They will be represented by their CMO, Joanna Robinson. Guzman y Gomez is one of Australia's most popular food chains, with over 100 stores across the country. Lara Thom, their CMO, will be sharing her insights on how the brand has adapted its marketing strategy to stay ahead of the curve.
- Joanna Robinson, CMO, Chatime
- Lara Thom, CMO, Guzman y Gomez
- Olivia Sutherland, Marketing Director ANZ, Krispy Kreme
- Matt Fahd, Food & Beverage Industry Lead, TikTok
- Michael Hopkins, Vice President, Tabsquare
more to come...
11:00 AM - 11:30 AM Morning Tea
11:30 AM - 12:00 PM The Future of Food Presentation: Alternative Proteins
Alternative patties, lab-grown meat, plant-based burgers... the options for protein are endless and ever-evolving. In this presentation, Michelle Colgrave from the CSIRO, Australia's national science agency, will be discussing the latest developments in alternative proteins, and how they are being used in the food industry today.
- Prof. Michelle Colgrave, Future Protein Lead, CSIRO Agriculture and Food
12:00 PM - 12:30 PM Founders and Young Entrepreneurs Panel
Hear from a group of successful young entrepreneurs who have made their mark in the food industry. This panel will discuss the challenges and opportunities they have faced in their businesses, and provide insights on what it takes to succeed as a young entrepreneur in today's market.
- Brittany Garbutt, Owner & Director, Pretzel Australia
- Amit Tewari, Founder & CEO, Soul Burger
- Shane Fitzgerald, Managing Director, Milky Lane
12:30 PM - 01:00 PM Brand Transformation Case Study
In this case study, Nick Bryden, CEO of Minor DKL Food Group, will take us through their journey of rebranding and transforming their business. Learn about the company's digital transformation strategy, how they changed their product offerings to meet customer needs, and the challenges they faced along the way.
QSR Media's 2021 Brand Transformation Awardee, Minor DKL is one of Australia's leading foodservice companies, operating The Coffee Club, Coffee Hit, and Veneziano Coffee Roasters.
- Nick Bryden, CEO, Minor DKL
01:00 PM - 02:00 PM Lunch Break
02:00 PM - 03:00 PM Awards Programme & Induction of Jack Cowin into QSR Media Hall of Fame with Q&A
Witness the presentation of the QSR Media Awards to the industry's best and brightest, as well as the induction of Jack Cowin, Founder and Executive Chairman of Competitive Foods Australia, into the QSR Media Hall of Fame.
STREAM 1 Operations and Tech
03:00 PM - 03:30 PM The Digital QSR Customer
Google Australia shares how the digital QSR experience is evolving, delving into emerging trends and changing behaviours. Learn how you can accelerate your sales growth through digital channels.
- Rebecca Holmes, Strategy and Insights Manager, Google Australia
- Alex Heat, Industry Manager, Google Australia
03:30 PM - 04:00 PM Wing Presentation
Drones are no longer a thing of the future, they're here and they're being used in the food industry today. In this presentation, Simon Rossi from Wing Australia will be talking about how drones are being used to deliver food, and the benefits they offer to businesses and customers. From faster delivery times to reduced emissions, learn about the potential of this new technology and how it is changing the food industry.
Find out how Wing is working with QSR brands to deliver their food via drones.
- Simon Rossi, General Manager, Wing Australia
04:00 PM - 04:30 PM Property Trend Panel
As dining out continues to evolve, so too do the property requirements of QSR brands. In this panel, we will hear from three industry experts on the latest trends in QSR property development, and how brands are adapting to the changing landscape. Do not miss this opportunity to get insights on where the QSR property market is headed.
- Simon Thompson, Chief Property Officer, Craveable Brands
- Iain Bylsma, General Manager, Development, Mad Mex
- Haydn Tierney, Managing Director, Bowser Bean Cafe/Vantage Fuels
more to come...
STREAM 2 Strategy and Leadership/Insights
03:00 PM - 03:30 PM Restaurant Leadership 101 with Brett Houldin
Brett Houldin is an entrepreneurial business leader and strategic advisor who has led brand turnarounds and in financial performance and market share growth.
The ex-Craveable Brands chief executive now leads the charcoal chicken brand El Jannah, which is busy executing its roadmap to become a national QSR.
In this unique session, follow Houldin along as he details his journey by sharing points on stakeholder management, dealing with a board versus dealing with a family run business, building a team versus inheriting a team, going from a systems and processes business to one that is more on gut feel, building a best-in-class franchise network, and knowing the differences in decision-making between large and small companies.
03:30 PM - 04:00 PM People and Culture Panel
In this panel discussion, hear from some of the industry's leading people and culture experts on the latest trends in recruiting and retaining talent, as well as the challenges and opportunities that come with building a strong culture within a QSR brand.
Guzman y Gomez and Soul Origin are two of the most recognised QSR brands in Australia when it comes to people and culture, so this is a must-attend session for any operator looking to improve their people and culture strategy.
- Marieke Bruinstroop, Chief People Officer, Guzman y Gomez
- Adam Neill, Chief Operating Officer, Soul Origin
- Josh Cairns, CEO, Op Central
more to come...
04:00 PM - 04:30 PM Practical Perspective on the Australian QSR Menu
In the highly competitive and dynamic context of Australian Food Culture, Sydney-based design agency 'The Creative Method' will share some fresh perspectives on the make-ups and mechanics of the modern Australian QSR menu. These insights come from a post-COVID deep-dive into how the notion of menu is both manifesting and evolving in Australian food culture (QSR), and looks at all-important menus purely through a consumer and cultural lens.
- Craig Ham, Strategy Lead, The Creative Method
- Tony Ibbotson, Founder & Creative Director, The Creative Method
04:30 PM - 05:30 PM Cocktail Party
For inquiries, email Rose at [email protected].
Contact Us
For more details, contact:
Justine Charlton
+61 416 079 788
Speakers
Phil Reed
CEO
Pizza Hut Australia
Richard Goodman
CEO
Foodco Group Pty. Ltd.
Clint Ault
CEO
Red Rooster
Paul Reynish
Paul Reynish
Gong Cha Global Ltd
Shane Bracken
CEO
Subway Australia & New Zealand
Carlos Cacho
Chief Economist
Jarden
Sanjev Kangatharan
Director - Australia Foodservice
The NPD Group
Joanna Robinson
CMO
Chatime
Lara Thom
CMO
GYG
Olivia Sutherland
Marketing Director ANZ
Krispy Kreme
Matt Fahd
Food & Beverage Industry Lead
TikTok
Michael Hopkins
Vice President
Tabsquare
Prof. Michelle Colgrave
Future Protein Lead
CSIRO Agriculture and Food
Brittany Garbutt
Owner & Director
Pretzel Australia
Amit Tewari
Founder & CEO
Soul Burger
Shane Fitzgerald
Managing Director
Milky Lane
Nick Bryden
CEO
Minor DKL
Rebecca Holmes
Strategy and Insights Manager
Google Australia
Alex Heat
Industry Manager
Google Australia
Simon Rossi
General Manager
Wing Australia
Simon Thompson
Chief Property Officer
Craveable Brands
Iain Bylsma
General Manager, Development
Mad Mex
Haydn Tierney
Managing Director
Bowser Bean Cafe
Brett Houldin
CEO
El Jannah
Marieke Bruinstroop
Chief People Officer
Guzman Y Gomez
Adam Neill
COO
Soul Origin
Josh Cairns
CEO
Op Central
Strategy Lead
The Creative Method
Tony Ibbotson
Founder & Creative Director
The Creative Method
