QSR Outlook for 2021

Thu, 25 March 2021
Virtual Event


Future-proof your restaurant brand by learning about the latest trends and insights from c-suites and subject matter experts in our “QSR Outlook for 2021” webinar, in partnership with Oracle Food and Beverage.

Happening on 25 March (1:00 PM - 2:00 PM AEDT), the event will offer a panel discussion featuring c-suites from the region’s top restaurant brands who will share the major themes that will define this year and beyond.

What’s in it for you:

  • Fresh insights on technology’s role in restaurants
  • The latest on delivery, takeaway and emerging off-premise channels
  • C-suites’ POVs on customer behaviour and delivering an experience
  • Other megatrends to watch as the industry navigates a post-pandemic future



1:00 pm - 1:02 pm - Welcome Remarks

Tim Charlton | Publisher, QSR Media

1:02 pm - 1:17 pm - Trends Report: How QSR can remain relevant in the 'next normal'

David Ha | Senior Foodservice Consultant - South APAC, Mintel

1:17 pm - 1:27 pm - The Deliveroo HospoVitality Index Report: Restaurant sector confidence in 2021 

Libby Hay | Head of Corporate Affairs, Deliveroo

1:27 pm - 1:35 pm - Special Q&A

  • David Ha | Senior Foodservice Consultant - South APAC, Mintel
  • Libby Hay | Head of Corporate Affairs, Deliveroo

1:35 pm - 2:00 pm - Panel Discussion/Q&A

Tim Charlton, (Moderator) | Publisher, QSR Media


  • Hendy Setiono | CEO, Kebab Turki Baba Rafi
  • Pavel Dorosevich | KFC Central Asia COO, Yum! Brands
  • Brad Dight | General Manager - Technology, Minor DKL Food Group
  • Sue Savage | Director of Major Accounts JAPAC Region, Oracle Food and Beverage

2:00 pm - End of Programme

For more details, contact:
Khristelle Zuñiga
+65 3158 1386