Speakers

For more details, please contact Justine at +61 416 079 788 or justine@qsrmedia.com.au.


     DENNIS FLORES
     President & Head of International Business for Europe, Middle East, Asia and Australia
     Jollibee Foods Corporation
     

Dennis M. Flores is President and Head for International Business covering EMEAA (Europe, Middle East, Asia, and Australia) of Jollibee Foods Corporation (JFC). In his more than 14 years of managing JFC’s international markets, he has grown JFC’s international presence from 13 stores in 3 countries to 226 stores in 14 countries. He provides leadership to JFC’s businesses in Malaysia, Vietnam, Hongkong, Brunei, Singapore and Guam in Asia-Pacific, Italy and UK in Europe, and in all 6 GCC countries in the Middle East.

Dennis is also responsible for Jollibee’s planned market entry into Indonesia, Japan, Australia, and Spain.

He received his Masters in Business Administration degree from the Asian Institute of Management in Manila, with full scholarship from the United States Agency for International Development (USAID).


     CHRIS GREEN
     Chief Executive Officer
     Hungry Jack's
     


     CHRIS CHURCHMICHAEL
     Australia & New Zealand Country Director
     Subway
     

Chris joined Subway in 2018 as Director of Operations for Australia and New Zealand, bringing more than 30 years of experience across traditional QSR, Fast Casual and Coffee. In January 2019, Chris was appointed Country Director for Australia and New Zealand and is now stewarding Subway’s brand transformation initiatives, including an enhanced menu and national restaurant redesign, to meet the evolving needs of QSR customers.

Chris developed a passion for quick service restaurants early in his career during his time as a crew member at McDonald's. Prior to joining Subway, Chris worked across national operations, training, and management for national and global brands including Gloria Jeans Coffees, Grill’d Healthy Burgers, McDonald's, and Red Rooster.


     CHRIS MAVRIS
     Chief Executive Officer
     Soul Origin
     

CEO Chris Mavris is one of Australia’s franchising QSR experts. His hands-on approach, dedication to excellence, and his life’s experience in and around food retailing has resulted in Soul Origin being what it is today. Chris brings a lifetime in food retailing to the Soul Origin executive team. In the 28 years since opening his first cafe in 1991, Chris has owned numerous food retail establishments, both independent and franchised, all of which where operated successfully.

Soul Origin has grown rapidly under his leadership to be the multi award winning brand that has taken food courts by storm around the country.


     BIANCA AZZOPARDI
     Chief Executive Officer
     Zambrero
     


     DAVID OVENS
     Head of Marketing, Seagrass Boutique Hospitality Group
     Group & Executive GM, Blue Coral Concepts
     

David Ovens is an internationally experienced executive across retail, food service, restaurant, and packaged goods businesses. He’s operated as a senior member of numerous leadership teams in the overall management of different business models and structures, including franchisor/ franchisee structures.

His work history includes CMO & Consultant for QSR Holdings, Chief Marketing Officer for Yum Brands, including KFC/Pizza Hut (Australia) and Taco Bell USA, VP regional Franchise Johnson and Johnson Asia Pacific, SVP Global Johnson Kids Franchise and currently Head of Marketing for SeagrassBHG and Executive GM of Blue Coral Concepts.
Ovens experience substantiates his astute knowledge, skills, and talents across the franchise, marketing operations, new restaurant development, and food innovation, a proven demonstration of his ability to drive change and deliver results whilst embodying the values and application of a company and business leader. 


     GAVEN NEEDHAM
     Head of QSR
     Caltex Australia 

 

After spending nearly 9 years abroad as an executive with Yum Brands, Gaven has recently returned with his family to Sydney to the role of Head of QSR with Caltex Australia where he has quickly established Caltex as a key QSR franchisee partner and operator. In just six months he has grown their QSR portfolio from 8 to 25 sites while maintaining and unrelenting focus on operations excellence, people capability and customer experience enabling Caltex to now be the largest and fastest growing Boost Juice franchisee partner in Australia.

Prior to joining Caltex, Gaven has held multiple senior leadership roles between Sydney, Dubai, Toronto and Dallas. Gaven is a respected values driven leader, coach, and culture champion who gets results the right way, enabling others in pursuit of common purpose and high performance. Gaven has extensive experience in both franchise and company operations, franchisee and franchisor relationships and deep experience in managing culturally diverse work teams across broad geographies.

Gaven holds a Bachelor of Management from the University of South Australia and a Graduate Certificate in Finance from the University of Newcastle.


     JASON CARLEY
     Senior Director
     Simon-Kucher & Partners
     

Jason Carley is a Senior Director in Simon-Kucher & Partners’ Sydney office. Simon-Kucher is the world’s leading advisor in top line growth, helping businesses from across industries to measure and monetise the value they deliver to customers through smarter pricing and sales. Jason has spent over a decade with Simon-Kucher & Partners, leading projects across Europe, Asia, the USA ,and since 2011 in Australia and New Zealand.

Jason leads Simon-Kucher & Partners’ Leisure, Tourism and Hospitality Practice in Australia and New Zealand. His clients include restaurant chains, hotels, ferry operators and airlines, as well as consumer goods and retailers. Jason’s work with restaurants includes menu design, price optimisation and business model transformation, all with a focus of growing revenue and increasing profitability.


     CRAIG TOZER
     Chief Executive Officer
     Oporto
     


     SANJEV KANGATHARAN
     Associate Director, Australia Foodservice
     NPD Group
     

Sanjev joined NPD’s foodservice division in 2016. He has over 10 years of market research experience and has worked in various sectors including social services,travel,technology and FMCG.


     TOM POTTER
     Founder & CEO, Eagle Boys Pizza
     Strategic Consultant / Restaurant Fast Food Analyst
     

Tom potter is a franchising and QSR veteran with over 30 years of experience in the industry. He founded Eagle Boys in the late 1980s which went on to become Australia’s and New Zealand’s largest privately owned pizza company. After 20 years, he sold Eagle Boys and then commenced a professional directorship and consulting career. Tom is a sought after professional public speaker and travels worldwide in this arena, covering subjects from change management to governance and ethical business practice. His straight forward approach has placed him onto several boards and also as an advisor to the federal government on policy and business.


     TOM YOUL
     Senior Industry Analyst
     IBISWorld
      

Tom Youl is a Senior Industry Analyst at IBISWorld, a business information and economics research firm. Tom enjoys and specialises in analysing the performance of agricultural, food retail, food service, and aviation sectors and their context within the Australian economy. Previous to becoming an industry analyst, Tom began his adventure through the corporate jungle as a company research analyst, before moving into the world of client retainment and sales.


     MICHAEL BATE
     Head of Retail, National Director
     Colliers International
     

Michael has over 35 years of commercial real estate experience which has involved the sales, leasing and master planning and retail management of shopping centres and retail assets throughout Australia and Internationally. Michael’s expertise allows him to advise on integrated property solutions from high street projects, mixed-use developments, major shopping centres, bulky goods and funds management for asset enhancement.


     VENESSA BARNES
     Foodservice Business Development Project Manager
     Australian Pork
     

Enthusiastic and passionate about the Foodservice Industry, Venessa has 25+ years’ experience both as a chef and specialist in centre of plate options. Previous roles within, Top Cut Food Industries and Game Farm have created strong Industry relationships which have supported her career path into the dynamic Australian Pork marketing team. Venessa has played an important role in creating a program which creates opportunities and growth within the volume foodservice marketplace, the role compliments her strengths and awards her the ability to work within a diverse Industry that is always changing and evolving.


     JOHN MCFADDEN
     Business Development Manager
     Select Fresh Providores
     

John McFadden is one of the great all-rounders of the hospitality industry. From fine dining, hotels, QSRs, caterers and busy club spaces, to consulting to suppliers and industry, McFadden is a highly-motivated chef whose attention to detail is well known industry-wide.
For the past 15 years McFadden has been at Group Executive Chef level overseeing multiple operations and teams nationwide. Currently he is managing Business Development for Select Fresh Providores in Sydney 


     MELISSA PEPERS
     Founder
     Bonbo
     

Thinking is at the heart of effective strategy and Melissa’s methodology for turning insights into action allows her to leverage competitive opportunities that emerge in the ever-changing digital landscape.

Combining leading techniques from the disciplines of competitive strategy, behavioural science, design thinking and emerging global trends in culture allow her to transform businesses into ones that powerfully resonate with consumers whilst still feasibly utilising business capabilities.

Melissa cut her teeth working for advertising heavyweights Ogilvy and Wellcom as well as freelancing across strategy, digital and experience design. She has worked locally and internationally with businesses from small cafés to multinational food producers. 


     MIMMO LUBRANO
     Chief Executive Officer
     Sandhurst Fine Foods
     

Mimmo Lubrano is the CEO of Sandhurst Fine Foods and has been working alongside his brother Ray for the past 28 years.

Years of experience gives Mimmo his in-depth knowledge and understanding of food cultures and products from across the globe, and foodservice in general. He is an extremely accomplished presenter and loves to share his knowledge, so it’s no surprise to see him speaking on stage at industry events and Masterclasses.


     GARY POWELL
     National Network Development Manager
     Sandwich Chefs
     

As Network Development Manager at Sandwich Chefs, Gary manages the growth and development of the Sandwich Chefs network through franchise recruitment, site selection, and construction. The continued development of the networks core product; its food, its people, store operations, the physical image of the stores, its ability to change and adapt in a highly competitive market, and the continued profitable operation of the existing network is critical to the appeal of Sandwich Chefs to future franchise investors and therefore Gary’s role with Sandwich Chefs.
Gary’s’ expertise in Network Development was gained via extensive experience in retail and hospitality operations management.
With a formal business qualification in Catering and Hotel Management Gary’s first full time role was as a trainee restaurant manager with Pizza Hut. Now with over 30 years QSR experience both in his own restaurant businesses, and in management and consultant roles with networks as diverse as Hungry Jacks to Ferguson Plarre Bakehouses Gary has seen food trends come and go; but if there is 1 lesson he has learnt it is that you can have the best restaurant in town but that means nothing if it’s a lousy business.


     KATHY WOOD
     Chief People Officer
     Guzman y Gomez
     

Kathy Wood is currently the Chief People Officer at Guzman y Gomez. GYG is Australia’s fastest-growing fast food company, serving real, made-to-order Mexican food using real, fresh produce and authentic ingredients. With speed, technology and innovation at the core of the business, Guzman y Gomez is reinventing fast food by showing it’s possible to serve good food, fast, without compromising on nutrition or quality. Guzman y Gomez operates more than 124 restaurants and drive-thrus in Australia, Singapore and Japan.

Kathy joined Guzman y Gomez in 2017, prior to this she has a long history in the food industry in Australia and the UK, most recently leading people & culture teams, within the Ardent Leisure Group and for Starbucks. Kathy is passionate about adding value through team engagement, living the core values and building career development opportunities throughout the business. Outside of work Kathy is a mother of 2 young boys and enjoys the opportunity to live close to the beach which is very different to her life growing up in the UK.


     JASON GERIESI
     Chief Operating Officer
     Huxtaburger
      

Jason Geriesi joined Huxtaburger in 2017 as Head of Operations and People to prepare the business for national expansion. After transforming operations and successfully launching the Melbourne-born brand interstate in WA and NSW, he moved into the role of COO in 2018.

With over a decade of experience in the hospitality industry, Jason looks after HR, supply chain, franchise partners and operations for a team of 300 for the, now, national brand.

Prior to Huxtaburger, Jason spent nine years at McDonald’s Australia, in store management and, most recently, in people development for a multi-site franchise group. He also spent two years at an education-based start-up business in an organisational development role.


     KELLY TRACEY
     General Manager - Human Resources
     Roll'd 
      

Kelly is the General Manager of Human Resources at Roll’d. She brings to the role 19 years of experience in the QSR environment, having held previous senior executive positions in both Operations and Human Resources. In her current role, Kelly oversees the breadth of HR functions for the company and is passionate about the development of people and culture. Partnering with company leadership personnel and the wider community, Kelly has ensured that Roll’d is attracting and retaining great people, along with helping them realise their potential. Since joining the Roll’d family in July 2016, Kelly has translated strategic and tactical business goals into HR operational plans to drive increased business performance.


     CLOVIS YOUNG
     Founder & Chief Executive Officer
     Mad Mex Fresh Mexican
     

Clovis is the entrepreneurial force behind Mad Mex Fresh Mexican Grill. Since immigrating to Australia in 2006, Clovis has been a key player in the rising popularity of Mexican casual dining in Australia. His commitment to authentic Mexican flavours coupled with a savvy brand vision earned the business a passionate and loyal customer base that voted Mad Mex the country’s Best Latin American Restaurant in the Lifestyle Food Channel’s 2014 awards. Prior to Mad Mex, Clovis worked in the financial services and capital markets. He holds an MBA from Carnegie Mellon (2003) and graduated Beta Gamma Sigma.


     PETER GOLD
     Managing Director
     Archer Capital
     


     NICK BRYDEN
     Chief Executive Officer
     Minot DKL Food Group
     

Nick Bryden is the CEO of Minor DKL, the franchisor of The Coffee Club. Nick has nearly 20 years of senior executive retail food and beverage experience
from multinationals Yum Brands (KFC, Pizza Hut), Red Bull and Minor International. Prior to joining Minor in September 2017, Nick was Chief Operations Officer for Pizza Hut Europe responsible for leading 700 stores in 23 countries. This followed senior operational and executive leadership roles in KFC/Yum.


     JODIE AUSTER
     Australia & New Zealand General Manager
     Uber Eats
      

Jodie is the Uber Eats General Manager for Australia and New Zealand. Uber Eats is an on-demand food delivery platform, that aims to make eating well effortless for everyone, everywhere.

Jodie is an energetic leader with a unique combination of medical expertise, top-tier management consulting experience and business leadership in high-growth tech startups. She fiercely believes in asking 'why' - challenging common wisdom and thinking from first principles to solve problems and develop people.

Jodie started her professional career as an Emergency doctor where she learned the art of hypothesis driven problem solving and triage. After completing her MBA at Melbourne Business School, Jodie spent two years at Bain & Company building her business foundation. Jodie fell in love with start up life as GM Operations at Scoopon, before moving to San Francisco in early 2013 to be at the heart of tech innovation in Silicon Valley.

At Uber Eats, Jodie feels lucky to work on the complex operational challenges of a three sided marketplace, as well as building and motivating teams of exceptionally talented people. She enjoys the immense pace of growth and change at Uber, and the constant internal reflection and drive the company has to be an inspiring place to work.


     ALISTAIR VENN
     Managing Director
     Menulog Australia & New Zealand
     

Alistair Venn is Managing Director of Menulog in Australia and New Zealand. Alistair joined Menulog, part of the JUST EAT group in May 2016, following four years as the CEO of Groupon Australia. Originally trained as an electronic engineer, Alistair held operations and leadership roles at global organisations such as Siemens and Rolls-Royce Aerospace.


     CHRISTIAN MCGILLOWAY
     Chief Technical Innovation Officer
     Retail Zoo (Boost Juice, Salsa's Fresh Mex, Cibo Espresso)
     


     JULIAN CASA
     National Marketing Manager
     Baskin-Robbins Australia
     

Currently National Marketing Manager of Baskin-Robbins Australia, Julian has over 20 years QSR experience across Marketing and Operations.
Julian joined the brand after 13 years with Domino’s Pizza working in several Marketing roles from managing new product trials, overseeing marketing for the New Zealand business and supporting Digital projects including the launch of online ordering and Domino’s first iPhone mobile ordering app. Combined with his experience as a Domino’s Pizza franchisee, Julian loves handling the rush and is obsessed with the customer journey and delivering memorable guest experiences.


     RUSSELL SCHULMAN
     Head of Marketing and eCommerce
     Krispy Kreme Australia
     

Russell Schulman has been working in marketing and ecommerce across multiple industries for over 18 years. He leads the Krispy Kreme marketing and eCommerce teams across Australia & New Zealand, having previously worked in the Pharmaceutical industry, Retail sector and run his own online real estate technology business. Trained in marketing and economics, Russell brings a broad skillset and passion for customer experience when overseeing the product development, user journey planning and wholesale & retail marketing functions.


     MATT GILLAM
     Director of Technology
     Menulog
     

Matt Gillam is Director of Product and Technology at Menulog Group, Australia and New Zealand’s most expansive online food delivery service.

A seasoned technology leader, Matt has a wealth of experience running different types of technology departments, from small start-ups to large scale product development functions. During his career, Matt has led the development of many different eCommerce, B2C, and B2B products across a broad range of business verticals, always with a keen focus on the customer experience and underpinned by highly available and scalable enterprise technology solutions.

For Menulog, Matt drove the technology migration of Menulog to the global Just Eat platform, allowing for global technology innovation to be implemented locally and the integration of delivery services to provide a significantly improved user experience and offering for restaurants.
Passionate about product development, Matt is focussed on driving greater personalisation for Menulog customers and developing a better way for them to find and select food at the touch of a button. 


     BEN ROLLESTON
     Head of Business Development, Alexa Skills
     Amazon
     

Ben is an experienced media, technology and telco executive having held senior management roles with leading brands across APAC. Ben leads the Alexa Skills Business Development team in ANZ to help brands and third-party content to launch Alexa skills voice experiences to engage with customers.

Prior to Amazon, Ben held the role of Vice President, Commercial for Viacom International Media Networks where he was responsible for leading content distribution and digital products across the region for their leading brands MTV, Nickelodeon and Comedy Central amongst others. Qualified as a lawyer, Ben began his career as in-house counsel for APN News & Media (now HT&E), worked for the Wallabies negotiating their contract and commercial terms as General Manager for Player Services, and led Optus’ content business through the emergence and growth of smartphones. 


     CHIRAG TEJUJA
     Co-Founder
     TabSquare
 

Chirag Tejuja is a Co-Founder of TabSquare, AI-Powered "in-restaurant" technology company that leverage rich consumer data and deep learning algorithms to provide an engaging dining experience for restaurants’ patrons and helps restaurants to double profitability. Based in Singapore, Chirag established TabSquare in 2012, along with his two Co-Founders whom he met at INSEAD MBA program. Chirag heads the global sales and strategic partnerships at TabSquare. He is responsible for the mobile ordering, payments and consumer engagement business with implementations in Singapore, Australia, Malaysia, Thailand, Indonesia, and Japan. 


     SUE SAVAGE
     Director, Strategic and Major Accounts JAPAC
     Oracle Food and Beverage
     

Sue Savage is an experienced Strategic Account Director and Executive Manager with Oracle, leading its strategic Food and Beverage engagement team in the Asia Pacific/Japan region. Sue has more than 25 years’ experience in the hospitality information technology and services industry and has worked across the globe in North America, Latin America and Asia Pacific. Sue started her career in restaurants, training and implementing technology products and moved into R&D, project and programme management with MICROS.

She has spent the last 15 years helping key customers grow their business whilst harnessing the latest technology and services suited for the industry. Sue has a strong focus on building international channels and expanding markets and her main technology strengths are Cloud Migrations, Global eCommerce, Cyber Security, Data Protection and Payments. Her mantra is winning through collaboration and focus on strategic relationships.


     LEVI ARON 
     Country Manager
     Deliveroo
     

Levi is the Australian Country Manager for Deliveroo, a London based tech startup. For over 18 years Levi has dedicated himself to delivering results in senior leadership roles including operations, sales, marketing, and customer engagement across the retail and food industries. 


     LARA THOM
     Chief Marketing Officer
     Guzman y Gomez
     

Lara Thom is currently Chief Marketing Officer at Guzman y Gomez. GYG is Australia’s fastest-growing fast food company, serving real, made-to-order Mexican food using real, fresh produce and authentic ingredients. With speed, technology and innovation at the core of the business, Guzman y Gomez is reinventing fast food by showing it’s possible to serve good food, fast, without compromising on nutrition or quality. In 2018 Guzman Y Gomez were awarded the QSR Media Multi-Site Restaurant of the Year as well as 2018 Best Marketing Campaign for #BRINGCALHOME. Guzman y Gomez operates more than 116 taquerias and drive-thrus in Australia, Singapore and Japan.

Lara joined Guzman y Gomez after a period as General Manager of Digital and Marketing for Vittoria Food & Beverage. Lara is an entrepreneur at heart and thrives within founder led businesses. Having launched several successful ventures, including digital agency Be.Interactive which was sold to Salmat in 2010, babywear brand “L'il Fraser Collection” and the “Junior MasterChef” range of children’s cookware and aprons, Lara strives to keep the entrepreneurial spirit of invention and expansion at the core of GYG’s marketing. Lara is a mother to 5 children and spends her weekends driving children to sports and answering questions like “are you completely mad?”


     DANIEL KING
     Head of Strategy - QSR, Global Marketing Solutions
     Facebook
     

Across almost 25 years in Advertising, Daniel saw in the arrival of Digital, Pay TV and Digital TV. 16 Years in TV sales at Network Ten working in positions from Sales Assistant to Sales Director. After TV he joined GroupM in Mediacom managing Investment & Planning for the worlds biggest advertiser P&G. In that role over 3 years, he went through an intense digital transformation of both myself and P&Gs media.

This led to his new role in Facebook as Head of Strategy & Media Planning. For 3 years Helping all advertisers understand the role of Facebook. His current Role as head of Strategy QSR has been an amazing 18 months ride as the category flies into the Digital & Mobile Journey. 


     DEREK PUAH
     Owner
     Devon Cafe
     

Derek entered the hospitality industry in 2005, opening an Oporto Franchise in North Bondi. His next venture was a jump into the cafe industry by taking over Well Connected Cafe in Glebe. In 2013, Derek together his wife, Noni, and head Chef, Zach Tan, launched the much loved, and most popular venue - Devon Cafe in Surry Hills. From there on they launched cafes in different parts of Sydney CBD eg Devon Barangaroo in Nov 2016, North Sydney at the beginning of last year. We took another leap of faith and expanded to Jakarta shortly after in April 2018. Early 2019, the latest edition of Devon and bring the total Devon to 5 stores.
Derek is passionate about fine food and good coffee.


     TIM PATON 
     Head of Marketing
     Chatime
     

Tim Paton is currently Head of Marketing for Chatime Australia. He is responsible for leading the development and execution of the brand’s marketing and communication strategy. His main objective is to make Chatime a leading youth culture brand in Australia, through driving consumer awareness, advocacy and customer preference.
In this role, Tim oversees the management of the Chatime brand, including consumer insights, digital marketing, in-house creative development, agency management, marketing effectiveness, social responsibility, sponsorships, media and employee communications.
Tim joined Chatime in April 2018 with the vision to take bubble tea to the masses and give the brand mainstream appeal. He previously served as Senior Marketing Manager for Nando’s based out of the UK. He has a passion for leading challenger brands that want to tap into topicality and pop culture to get noticed. 



For more details, contact:
Justine Charlton
+61 416 079 788
justine@qsrmedia.com.au