THE HOT SEAT

Get to know Ross Worth, CEO of Hog's Australia's Steakhouse and Funky's Mexican Cantina
5 Mar 18
Worth says he is currently focused on improving Hog's customer experience and driving operational efficiencies across the business.
Get to know Richard Hinson, Chief Executive of Retail Food Group Australia
30 Jan 18
Hinson says his focus is on improving the support, value, and services RFG provides to its franchisees, as well as its business’ performance...
Get to know Tania Minchella, The Coffee Emporium's Head of Marketing
28 Aug 17
Find out the three goals she is focused on to leverage the brand.
Find out the top three goals for the new general manager of Muffin Break
22 Aug 17
Here's how Natalie Brennan plans to further integrate the new brand direction of 'Good Goes In'.
Get to know Bronwyn Powell, Retail Food Group's head of marketing for coffee retail
14 Aug 17
Powell talks about coffee credentials, brand transformation, and more.
Get to know Matt Fickling, the CEO of Huxtaburger
31 Jul 17
On innovation, discipline, and being the top choice.
Get to know Nishad Alani, the new chief executive officer of Retail Zoo
24 Jul 17
On innovation, continuous improvement, and collaboration.
Get to know Bakers Delight's new CEOs, David Christie and Elise Gillespie
15 May 17
On leadership, challenges, engaging the new generation.
Get to know SumoSalad's new Chief Customer Officer, Lawrence Mitchell
20 Mar 17
On simplicity, change, and the benefits of technology.
Get to know Lara Thom, Chief Marketing Officer at Guzman y Gomez
9 Feb 17
On honesty, integrity, and growth.
Daniel Isaac, The Coffee Emporium Group General Manager
28 Jul 16
The Coffee Emporium’s Group General Manager, Daniel Isaac, talks about the key challenges involved in taking the premium coffee house brand...
Tin Ly, Co-founder and Head of Product, Rolld
4 Apr 16
On creativity, focus, and moving forward.
Jay Giles, Operations Manager, Raw Energy Cafes
29 Feb 16
On honesty, support, and competition.
Michael Walker, National Operations Manager, Shingle Inn
22 Feb 16
On keeping standards, communication, and trust.
Filipe Barbosa, CEO, Gelatissimo
15 Feb 16
On leadership, emotion, and evolution.
Clovis Young, Founder and CEO, Mad Mex
11 Jan 16
On hard work, commitment, and building relationships.
Nick Vincent, CEO, Eagle Boys Pizza
1 Dec 15
On professionalism, growth, and empowerment.
Yasir Razak, Head of Finance, Palm Oasis Ventures for Baskin-Robbins Australia
3 Nov 15
On integrity, commitment, and collaboration.
Patrick McMichael, Chief Operating Officer at Retail Zoo
28 Sep 15
On respect, choosing franchise partners, and the entrepreneurial process.
Jeremy Regan, Head of Coffee at Jahnus, exclusive coffee roaster for Foodco
21 Sep 15
On learning, inspiring, and building effective relationships.
Peter Goldsmith, General Manager at Paleo Cafe
14 Sep 15
On promoting a healthy brand, pursuing excellence, and on planning long-term strategies.
Andrew Danson, National Network Manager at Rolld
9 Sep 15
On pursuing opportunities, excitement, and understanding the industry.
Brett Hannah, Chief Operating Officer at Zambrero
7 Aug 15
On team-building, brand development, and attitude.
Alistair Bye, Director at Hombre Mexican Street Food
3 Aug 15
On flexibility, challenges and having fun.
Jennifer Vink, Senior Financial Accountant Baskin-Robbins
19 Jul 15
On core projects, maximising success and personal skills.
Sara Fakhraei, Marketing Manager of Noodle Box
12 Jul 15
On improving profitability, healthy relationships and rewarding fans.
Marc Fernandez, Business Development Manager at Baskin-Robbins
6 Jul 15
QSR Media: What makes you excited about your position?
Sally Caldwell, General Manager of Love Pollo
29 Jun 15
On being healthy, local communities and people.
Marc Fernandez, Business Development Manager of Baskin-Robbins
22 Jun 15
On being a team player, maintaining momentum and understanding guests.
Cory Becker, Founder of Snagga's Healthy Sausages
15 Jun 15
On positive cash flow, tying menu items with the brand and risk.
David Jordan, General Manager of Baskin Robbins
8 Jun 15
On passion, improving skill sets and celebrating history.
Shay-lee Case, National Supply Chain Manager at Baskin-Robbins
18 May 15
On having a passionate team, utilizing skills and prioritizing relationships.
David Loh, Founder of Rice Workshop
11 May 15
On responsibilities, experience and working hard.
Danika Heslop, Executive Chef at Jamaica Blue
4 May 15
On opportunities, evolution and respect.
Daniel Isaac Group GM of The Coffee Emporium
27 Apr 15
On re-engineering vision, respect and expanding brand footprint.
Zahid Merchant, Victorian Regional Manager of Noodle Box
20 Apr 15
On strong values, building strong working relationships and the difference great attitude makes.
Todd McGregor, CEO of New York Slice Pizzeria
23 Mar 15
On being passionate, growing sales and standing by core strengths.
Tanya Kanaris, Franchise Development Manager of Degani
2 Mar 15
On growing the store count, establishing strong business partnership and strong collaborations.
Martin Stepien, Managing Director of Espresso Lane Coffee
23 Feb 15
On wearing multiple hats, achieving targets and implementing changes.
Mark Buckland, managing director of The Healthy Habits
2 Feb 15
On driving real change, his business philosophies and his previous life as a lawyer.

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