Editorial & Opinion

The Learning Organisation

The undeniable – but often ignored – link between training and service excellence. Read ››

How eCater solves online ordering for QSR's

eCater is getting the attention of large international as well as emerging QSR’s such as Pie Face, Bagel House, Doughboy and many more who use them for their online ordering solution. Read ››

QSR Start-Up's Part II

In the 2nd installment of our “QSR Start-Up” series we focus on the hurdles, both professional and personal and find out who our QSR leaders admire most. Read ››

Proposed legislation to tackle obesity

The Prime Minister Julia Gillard has ruled out a 10% taxation on fast food, which was a potential outcome of a health review that had taken place by the previous Rudd Labor government. Read ››

QSR Media interviews Kim Russell, Nando's

Find out what's next for Nando's and how they extend their brand through the Nando's At-Home range. Read ››

Crust Gourmet Group – an Australian franchise success story

This business is one of the most innovative and impressive franchise businesses l have seen in almost 30 years of franchising. Read ››

QSR Media kickstarts QSR Start-Ups series

Ever wondered what is involved with starting up a QSR Chain? Read ››

QSR Media interviews Issam Soubjaki, Burger Edge

Learn about their evolution born out of a change in consumers' needs. Read ››

QSR Media talks to Wayne Homscheck, CEO, Pie Face

Find out what makes Pie Face unique and what's driving their rising franchise inquiries. Read ››

QSR Media talks to Trios Wraps

David Elia – Managing Director of Trios Wraps talks to Justine Charlton about the exciting new phase Trios Wraps has embarked on and the reasoning behind their recent rebranding. Read ››

QSR – Customer Service Management

How easy the words flow, “our company provides great service” and “service is what makes us better than the competition….” You’ve heard it before, and probably even said it yourself a few times! Read ››

QSR Media talks to Sissel Rosengren, BIS Shrapnel

Learn what trends she's observing in the quick service restaurant industry. Read ››

QSR Media talks to Tim Tighe, CEO, Hungry Jack's Australia

Find out what their top three priorities are and what their plans are for the future. Read ››

QSR Media reviews Souvlakihut

QSR Media heads out to Gladesville in Sydney to try out the Souvlakihut experience. Read ››

Crust denies Domino's purchase rumours

Crust Gourmet Pizza Bars does not intend to sell its business to Domino's Pizza. Read ››

QSR Media talks to The Honorable Bob Carr

Find out why he feels strongly about food labeling legislation and what changes he is campaigning for. Read ››

QSR Media talks to Crust Gourmet Group

Managing Director Costa Anastasiadis shares with us the group's expansion plans after opening its international outlet in Singapore. Read ››

Find out why Schnitz and other quick serves are focusing on LAM

Local area marketing campaigns top QSRs’ agenda. Schnitz focuses very heavily on its local area marketing, according to the firm’s franchise and marketing manager, Andrew Dyduk, in describing their local area marketing campaign strategy. Read ››

Learn why Wendy's and Nando's value co-branding

Gone are the days when businesses have suppliers who simply deliver products to the store and take the money out, and current business trends dictate a co-branding with partners in the industry. Read ››

QSR Media reviews Grill'd

Editor in Chief Justine Charlton visited the new Grill'd outlet at Crown St in Darlinghurst to share with us a site report. Read ››

Learn how Wendy's and Pacific Retail use social media to market their brands

Social networking has become an indispensable tool among quick serves. Read ››

Find out why Nando's & other quick serves are “going green”

Quick service restaurants have incorporated “green marketing” in their products and business practices not only as a corporate social responsibility but more importantly to make a positive contribution to the environment. Read ››

The Foodservice Consumer 2010 launched in May 2010

In a typical month 80% of the foodservice population aged 16 and above eat out for a sit down mean and 86% have a takeaway meal. Read ››

Eagle Boys, Mad Mex and Souvlakihut discuss the influence of OS marketing trends on Australian QSRs

There is a mixed reaction from Australian QSRs about adopting new marketing trends from overseas. Read ››

Learn why Oporto and Eagle Boys are upbeat on expansion

Quick service restaurants agree there is plenty of room for expansion in the industry and are backing their optimism by increasing business activity elsewhere. Read ››

Why are Souvlakihut, Mad Mex and Chooks staying within the local market?

Defining and locating your market is just as important as keeping up with the growing market demand. Read ››

Check out why Souvlakihut and Healthy Habits believe 'Health is wealth!'

The blooming QSR industry continues to provide opportunities for big and small companies alike. Read ››

Innovation, the GFC and the QSR industry; a Deloitte perspective

What are some of the legislative issues that are affecting the QSR industry? Read ››

Find out how Oporto and Mad Mex address discerning diners’ preferences

As the customer's palate evolves with their ever-changing lifestyle, the food industry has been prompted to adapt. Read ››

Learn how Eagle Boys Pizza and Souvlakihut use technology to rack up sales

The pace of technological innovation may well have become as instant as fast food. Read ››