Blogs & Opinion

Top Trends for 2012

BLOGS & OPINION | 02 Feb 12

Innovation in the Fast Food Industry – Greening the Supply Chain Read ››

Time for IR Input Draws Near
BLOGS & OPINION | 09 Jan 12

Expert Steve Champion, whose specialist employee relations consulting firm ER Strategies has a number of Fast Food clients on board, is very worried that the industry will fluff the fast approaching chances to impact its industrial relations environment. Read ››

The Top 5 takeaway’s from MURTEC by Kym Houden, MD, Task Retail Technology
BLOGS & OPINION | 21 Jun 11

I’ve recently returned from the Murtec (Multi Unit Restaurant Technology) conference in Las Vegas. For those of you who haven’t heard of Murtec, it is the coming together of company Presidents, CEO’s, CTO’s, COO’s and IT Directors prepared to share their own personal knowledge of wins and failures across many workshops and networking events. Read ››

In response to “Where the Bloody Hell is Service?”
BLOGS & OPINION | 24 May 11

I saw an article recently in the Sydney Morning Herald entitled, “Service, where the bloody hell is it?” Gave me a chuckle I must admit. Read ››

The 7 Building Blocks of Customer Service Excellence
BLOGS & OPINION | 13 Dec 10

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