Blogs & Opinion

14 Feb 14
From Kevin Rudd’s favourite chef at Mr Wong’s to a UTS business school lecturer to the main stream press and an army of amateur...
7 Jan 14
In 2014 it will be increasingly important for hospitality owners to understand that in order to be successful in...
12 Dec 13
The solution to growing your franchise network profitably and sustainably maybe right under your nose!
11 Nov 13
When we talk about QSR chains, the consistency and strength of a brand is one of the key ingredients for the success of a business.
25 Oct 13
For franchise marketing campaigns to be effective, franchisees and their staff need to be engaged.
3 Oct 13
An employer application to change the Fast Food award safety net - part of an initial 2-year review of modern awards by the ...
23 Sep 13
Nutrition claims As an industry Dietitian I am always astounded by the number of...
4 Sep 13
Every franchise is trying to grab media attention, so if you want to see your name in print rather than that of your competitors, you must have...
12 Aug 13
In a recent decision an agreement approval application was refused by Senior Deputy President (SDP) O’Callaghan, due to concerns that the...
22 Jul 13
From Delhi to Dallas to Durban and Darwin from Da Nang and Dubrovnik to Dundee and Dhaka, familiar franchised food brands dot the planetary...
22 Jul 13
The Australian Competition and Consumer Commission jumped on claims, this week, by a number of bottled water manufactures that their water was...
15 Jul 13
Media is important to franchise systems to build image, launch products and maintain the brand.
10 Jul 13
As a franchise consultant I have been asked many times what are the main causes of franchisee failure in the industry and how to avoid them....
8 Jul 13
Recent press exposure regarding allegations of significant underpayments to staff have once again displayed the serious risk to brand equity...
14 Jun 13
Industry Trade Shows (ITS), what are they, who attends them and why?
10 Jun 13
The aim of nutrition labelling is informing consumer decisions, giving them the ability to make healthier choices...
3 Jun 13
From hearing impaired employees serving customers to tables that recharge diners’ smartphones – there is huge potential for QSR...
30 May 13
Flashing lights and fancy photos, Promise of exceptional quality and world beating prices, Pristine factories and...
2 May 13
It’s a common challenge; how does business attract ‘best in market’ talent during a period of...
30 Apr 13
Preparing award submissions is time consuming and takes a good deal of thought and patience, so you might ask if...
25 Apr 13
For over a decade now nutrition has been a growing consideration for QSR’s.
18 Apr 13
Top 5 criteria when fitting out a QSR venue.
17 Apr 13
The Fair Work Commission review of penalty rates in the fast food and general retail sectors – it rejected...
5 Apr 13
Leave the grill and give up serving customers for a few minutes.
27 Mar 13
All successful businesses need to develop a public profile and a recognisable brand, particularly in the case of...
1 Mar 13
Sustainability within any business commences with understanding the drivers of revenue streams and profitability.
18 Feb 13
A few months ago Pinterest was the new kid on the block in social media, boasting never-before seen user growth rates and promising a radical...
2 Oct 12
A QSR normally fits into one of 4 categories: • Free Standing with Drive Thru (FSDT) • InLine • Mall...
24 Sep 12
A QSR normally fits into one of 4 categories: · Free Standing with Drive Thru (FSDT) · InLine ·...
14 Sep 12
A QSR normally fits into one of 4 categories: • Free Standing with Drive Thru (FSDT) • InLine • Mall...
8 May 12
It’s probably just coincidence, but a number of our clients in recent months have raised their concerns about how their workers’...
20 Apr 12
Typically a QSR marketing team receives pressure from the top, from board and management and from the franchisee community or both individually...
20 Mar 12
Today, communicating with our friends, family and work colleagues has never been easier.
14 Mar 12
From my observations of a number of businesses over the past 6-9 months it is very apparent that most businesses are very good in some areas of...
2 Mar 12
Many Chief Marketing Officers (CMO’s) are struggling to know where to begin with social media; What channels (Twitter, Facebook etc.,)...
22 Feb 12
With Federal Government Industrial Relations policy coming increasingly under the spotlight, QSR Media asked regular contributor, Steve Champion...
15 Feb 12
As the GFC started to impact businesses in Australia towards the end of 2008, the Australian foodservice market, like most around the world, was...
2 Feb 12
Innovation in the Fast Food Industry – Greening the Supply Chain Grant Thornton’s survey of CEOs in the...
9 Jan 12
Expert Steve Champion, whose specialist employee relations consulting firm ER Strategies has a number of Fast Food clients on board, is very...
21 Jun 11
I’ve recently returned from the Murtec (Multi Unit Restaurant Technology) conference in Las Vegas. For those of you who haven...